Member Services Representative

Location
Falls Church, Virginia
Salary
Competitive pay
Posted
Feb 07, 2018
Closes
Mar 14, 2018
Ref
AD215922
Function
Customer Service
Hours
Contract

Job Summary/Company: 
Sparks Group has partnered with a federal credit union in Falls Church, VA and is looking for a friendly and engaging Member Service Representative. If you have knowledge in the banking industry and want to assist members navigate their banking questions, apply today or call 703-821-1911!

Responsibilities: 

  • Answer calls and provide exceptional customer service.
  • Listen to customer requests to understand issues and best resolve problems.
  • Operate multi-line telephone system and transfer to appropriate party.
  • Maintain knowledge of programs and technology offered by the credit union.

Qualifications/Background profile: 

  • At least one year of banking experience is required
  • Previous call center and cross-selling experience 

Qualified candidates should send their resume OR call Sparks Group for additional details. Please note resume must include a valid email address in order to be considered. 

We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

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