Victim Specialist I (Probation Counselor I)

$47,300.03 - $78,832.62 yr
Feb 05, 2018
Feb 19, 2018
Full Time
Works as part of the Major Crimes Bureau Victim Services Section team. Works under close supervision at entry level to provide administrative support to the section and by serving as the first point of contact to victims of crime who experienced trauma and are in need of assistance in understanding the complexities of the justice process. Explains the complexities of the criminal justice to crime victims. Manages client flow (timely customer service, client support and de-escalation as needed), and directing clients, external partners, and funders to the appropriate staff or agency. Performs general administrative duties as requested in various capacities, including administrative projects and operations from the victims' services staff. Contacts with the entire victim services staff and external contacts with clients, community resources, and the community. In regular contact with members of the community. Represents the Victim Services Section in a professional manner.

Specific duties for this Victim Services position include:
  • Works with and assists officers and detectives with the proper victim services and referrals;
  • Responsible for maintaining the Virginia Department of Criminal Justice Services Client Management System;
  • Serve as the first point of contact for clients, and ensure that all clients receive assistance in a timely manner;
  • Provide all new clients with information about victims' rights and available resources related to their victimization.
Required Knowledge Skills and Abilities
  • Knowledge of the principles of psychology and sociology;
  • Knowledge of current social and economic conditions;
  • Ability to use technology to enter and retrieve information;
  • Ability to interpret laws, rules, and regulations related to probation work;
  • Ability to interview and counsel clients;
  • Ability to prepare complete case records and reports;
  • Ability to develop effective working relationships with a variety of individuals.

Employment Standards

Any combination of education, experience, and training equivalent to graduation from an accredited four-year college or university with a degree in social/behavioral sciences, law enforcement, or education.

The appointee to this position will be required to complete a public safety background check to the satisfaction of the employer.


  • Two years of experience in an administrative support role coordinating multiple service areas for an organization.
  • Previous experience in a professional office setting with strong customer service experience.
  • Some experience in crisis counseling and advocacy, especially with victims of crime preferred.
  • Associate's degree or bachelors from an accredited college or university with a concentration in Human Services or other related field of study.
  • A suitable combination of education and 3-4 years of work experience may be considered in lieu of degree requirement.
  • Professional fluency in both English and Spanish.
Must be able to walk, stand, sit, use keyboard-driven equipment and telephone. Must be able to operate a motor vehicle. Duties can be performed with or without reasonable accommodations.

Panel interview, may include exercise.

is the policy of Fairfax County Government to prohibit discrimination on the basis of race, sex, color, national origin, religion, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.

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