Part-Time Call Center Representative

Location
Suitland, Maryland
Salary
Competitive pay
Posted
Feb 01, 2018
Closes
Mar 08, 2018
Ref
AD216064
Hours
Part Time

Job Summary/Company:
Sparks Group has partnered with a federal credit union in Suitland, MD and is looking for a friendly and engaging part time Customer Service Representative. You'd be joining a team that welcomes new members like a part of the family. This company is community minded and takes pride in being the credit union of choice for local families for generations. If you have knowledge in the banking industry and want to assist members navigate their banking questions and are looking for part time opportunities, apply today!

Responsibilities:

  • Answer calls and provide exceptional customer service
  • Place outbound calls to members to promote product/service campaigns and/or to educate members on current/upcoming initiatives
  • Listen to customer requests to understand issues and best resolve problems
  • Operate multi-line telephone system and transfer to appropriate party
  • Maintain knowledge of programs and technology offered by the credit union

Qualifications/Background profile:

  • Strong administrative skills
  • Flexibility to work Saturdays is a MUST
  • At least 5 years' experience in a call center or customer service representative placement.
  • Expertise with Microsoft Office
  • Knowledge of the banking industry, specifically as a teller
  • Applicants selected will be subject to a credit and background check to meet position eligibility requirements 
  • Familiarity using Symitar is a bonus! 

Qualified candidates should send their resume OR call Sparks Group at 301-326-2525 for additional details. Please note resume must include a valid email address in order to be considered. 

We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

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