BUSINESS SYSTEM ANALYST

Location
Norfolk, VA
Posted
Jan 31, 2018
Closes
Apr 10, 2018
Function
Analyst, Business
Industry
Healthcare
Hours
Full Time
Job Description:
The Business System Analyst is responsible for supporting and implementing applications and technologies for the customer base, as well as assisting in the day-to-day support for assigned applications. Incumbent must be able to multi-task in a fast paced environment.

Position will be responsible for overseeing both large and small scale projects, including developing project definition, scope, testing and implementation plans. Responsibilities will include Closed Circuit Television (CCTV), Access Control System (ACS) solutions and other duties as assigned throughout Sentara. Assignments include the addition of new hardware and software deployments, as well as supporting facility related systems.

The Business System Analyst is responsible for supporting and implementing applications and technologies for the customer base. Responsibilities include the following: Project Management, Product Support, Customer Support, and Communication.

Education Level
High School Grad or Equivalent

Experience
Required: Information Technology - 2 years, Related - 2 years

Preferred: None, unless noted in the “Other” section below

License
None, unless noted in the “Other” section below

Skills
Required: Communication, Complex Problem Solving, Leadership, Project Management, Service Orientation, Technology/Computer, Time Management

Preferred: None, unless noted in the “Other” section below

Other
2 yrs IT experience in a relevant business department being supported required or 2 years experience in the relevant business department being supported required. Certification/proficiency/training in applicable application, as appropriate.

Key Competencies: (Knowledge/Skills/Abilities/Programming languages)

  • Ability to multi- task and prioritize.
  • Strong customer service, communication, analytical, and troubleshooting skills.
  • Understanding of TCP/IP, VLAN's, ACL's and Sub netting
  • Ability to understand outdated, legacy type equipment and propose new solutions or integrate into new equipment.
  • Project Management
  • Vendor management
  • Supporting and Debugging systems with ability to work with all aspects of IT
  • Implement both new systems and upgrading existing systems
  • Obtaining customer system requirements and conducting user training
  • Working with all levels of staff
  • Optimization / innovation
  • Proficient in standard office applications.

Bonus Qualifications:

  • Experience with CCURE9000, and Genetec Security Center strongly preferred.
  • Knowledge of healthcare environment and processes.
  • Experience and in-depth working knowledge of the systems and applications being supported in the business unit.

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