Telephone Data Collectors At-Home

US - Home-based telephone work
Feb 01, 2018
Mar 08, 2018
Analyst, Research
Full Time
We are seeking experienced at-home telephone data collectors to conduct phone interviews on a variety of subjects, such as education, the education, environment, health and transportation.
Candidates must be able to work 15-40 hours per week, during the following times:  Evenings (6PM-9PM ET),  and Weekends (Sat. 10AM-6PM ET, Sun. 2PM-9PM ET).Must be able to work evening (6PM- 9PM ET ) and at least one weekend shift. 

  • 18 or older
  • Have at least six months of prior survey data collection and/or inbound-outbound call center experience
  • provide voice sample and submit certain information about the computer that they intend to use for work
  • Meet the following at Home Equipment requirements at the time of application:
    • Land line phone service (not permitted:Cell phones,Satellite internet/phone service - such as Dish Network)
    • features (e. g. call waiting, voice mail, call forwarding, etc.) must be disabled during working hours 
    • long distance service is NOT required
    • A corded telephone with a hands-free corded headset (cordless phones and Bluetooth headsets are not permitted)
    • A reliable Windows-based (Windows 7 or later) PC computer, and ability to upgrade as security and operational requirements change
    • anti-virus and anti-spyware software installed with current and updated virus definitions
    • Internet Explorer (IE) installed - most current non-beta version
    • up-to-date Shock wave and Acrobat Reader software installed (can be downloaded for free)
    • regular in-home access to a printer
    • a wired high speed internet connection (cable, DSL or fiber optic only) with a minimum of 10 mbps download speed
    • Connection must be hard-wired with ethernet cable connection during working hours. Use of wireless routers,WIFI,not permitted
    • a web cam with video and audio functionality that can be connected to your work computer (ability to set up a Skype account and install appropriate software for home work environment verification)
    • a quiet private and secure work space to conduct interviews (does not have to be a dedicated office, but work environment must be quiet and secure during work hours, including training)
Any offer of employment may be contingent upon receipt of
acceptable results from a post-offer background screening, if required for the
position, based on the specific position which may include, for example,
identity verification, employment history, or criminal records history.

Westat is an Equal Opportunity Employer and does not
discriminate on the basis of race, creed, color, religion, sex, age, national
origin, veteran status, disability, or any other classification protected by
Federal, state, or local law. 

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