Bilingual At-Home Telephone Data Collectors

Employer
Westat
Location
US - Home-based telephone work
Posted
Feb 01, 2018
Closes
Mar 08, 2018
Function
Analyst, Research
Industry
Research
Hours
Full Time


evenings late evenings weekends evenings 6pm-9pm ET)

  • Be 18 or older
  • Have at least six months of prior survey data collection and/or inbound-outbound call center experience
  • Provide a voice sample and submit certain information about the computer that they intend to use for work
  • Able to work in both Spanish/English (will be required to pass language assessment)
  • Meet the following At-Home equipment requirements at the time of application:
    • Land line phone service (not permitted: Cell phones, Satellite Internet/phone service - such as Dish Network)
    • features (e. g. call waiting, voice mail, call forwarding, etc.) must be disabled during working hours 
    • long distance service is NOT required
    • A corded telephone with a hands-free corded headset (cordless phones and Bluetooth headsets are not permitted)
    • A reliable Windows-based (Windows 7 or later) PC computer, and ability to upgrade as security and operational requirements change
    • anti-virus and anti-spyware software installed with current and updated virus definitions
    • Internet Explorer (IE) installed - most current non-beta version
    • Up-to-date Shock-wave and Acrobat Reader software installed (can be downloaded for free)
    • regular in-home access to a printer
    • a wired high speed Internet connection (cable, DSL or fiber optic only) with a minimum of 10 mbps download speed
    • Connection must be hard-wired with Ethernet cable connection during working hours. Use of wireless routers or WIFI not permitted
    • a web cam with video and audio functionality that can be connected to your work computer (ability to set up a Skype account and install appropriate software for home work environment verification)
    • a quiet private and secure work space to conduct interviews (does not have to be a dedicated office, but work environment must be quiet and secure during work hours, including training)


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