Account Manager, Major Events
Ridgewells Catering is seeking a highly motivated and experienced professional to join their Major Events sales team as an Account Manager. This position will manage a portfolio of clients for one of Ridgewells’ major sporting event accounts. Responsibilities will include: working with clients to plan customized menus in accordance with preferences, needs and budgets; collaborating with the culinary team to develop regionally inspired menus; designing a service plan for each client inclusive of staffing and equipment; serving as a liaison between the client and various departments to ensure all orders, special requests and service plans are accurately fulfilled; developing staff training tools, and managing and training event staff onsite; providing outstanding customer service that is responsive, knowledgeable and courteous; entering event and sales information into event software; accounting duties such as invoicing and accounts payable; and maintaining proper sanitation, cleaning and food safety standards. A successful candidate will have proven customer service experience in high volume environments, strong organizational skills with strict attention to detail, adaptability and flexibility in fast-paced environments, and the ability to think proactively and creatively, and solve problems effectively.
- Bachelor’s degree in Business Administration, Hospitality and Event Management, or related field
- 4+ years of professional experience in the event, sales and/or customer service field(s) and/or related area
- Knowledge and interest in food a must
- Knowledgeable in menu planning, equipment, staffing, and event production
- Exceptional communication skills (written and verbal)
- Team player with an outgoing, pleasant and helpful personality
- Proficient use of MS Office (specifically MS Excel) with the ability to pick up new computer programs quickly - experience in Adobe InDesign and Photoshop are a plus
- Some travel, including up to 30 consecutive days from mid-May to mid-June
How to apply: Email resume to HR@ridgewells.com.
Please put “ME Account Manager” in the subject line of the e-mail.
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