Account Manager, Major Events

Bethesda, Maryland
Jan 31, 2018
Mar 07, 2018
Full Time

Ridgewells Catering is seeking a highly motivated and experienced professional to join their Major Events sales team as an Account Manager. This position will manage a portfolio of clients for one of Ridgewells’ major sporting event accounts.  Responsibilities will include: working with clients to plan customized menus in accordance with preferences, needs and budgets; collaborating with the culinary team to develop regionally inspired menus; designing a service plan for each client inclusive of staffing and equipment; serving as a liaison between the client and various departments to ensure all orders, special requests and service plans are accurately fulfilled; developing staff training tools, and managing and training event staff onsite; providing outstanding customer service that is responsive, knowledgeable and courteous; entering event and sales information into event software; accounting duties such as invoicing and accounts payable; and maintaining proper sanitation, cleaning and food safety standards. A successful candidate will have proven customer service experience in high volume environments, strong organizational skills with strict attention to detail, adaptability and flexibility in fast-paced environments, and the ability to think proactively and creatively, and solve problems effectively.


  • Bachelor’s degree in Business Administration, Hospitality and Event Management, or related field
  • 4+ years of professional experience in the event, sales and/or customer service field(s) and/or related area
  • Knowledge and interest in food a must
  • Knowledgeable in menu planning, equipment, staffing, and event production
  • Exceptional communication skills (written and verbal)
  • Team player with an outgoing, pleasant and helpful personality
  • Proficient use of MS Office (specifically MS Excel) with the ability to pick up new computer programs quickly - experience in Adobe InDesign and Photoshop are a plus
  • Some travel, including up to 30 consecutive days from mid-May to mid-June

How to apply: Email resume to

Please put “ME Account Manager” in the subject line of the e-mail.