Bilingual Member Services Representative

Location
Falls Church, Virginia
Salary
Competitive pay
Posted
Jan 23, 2018
Closes
Feb 27, 2018
Ref
AD215125
Function
Customer Service
Industry
Other
Hours
Contract

Job Summary/Company: 
Sparks Group has partnered with a federal credit union in Arlington, VA and is looking for a friendly and engaging Customer Service Representative. If you have knowledge in the banking industry and want to assist members navigate their banking questions, apply today!

Responsibilities: 
• Answer calls and provide exceptional customer service.
• Listen to customer requests to understand issues and best resolve problems.
• Operate multi-line telephone system and transfer to appropriate party.
• Maintain knowledge of programs and technology offered by the credit union.

Qualifications/Background profile: 
• At least one year of banking experience is required
• Bilingual in Spanish is required
• Previous call center and cross-selling experience 

Qualified candidates should send their resume OR call Sparks Group at 703-821-1911 for additional details. Please note resume must include a valid email address in order to be considered. 

We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

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