Bilingual Member Services Representative
Sparks Group has partnered with a federal credit union in Arlington, VA and is looking for a friendly and engaging Customer Service Representative. If you have knowledge in the banking industry and want to assist members navigate their banking questions, apply today!
• Answer calls and provide exceptional customer service.
• Listen to customer requests to understand issues and best resolve problems.
• Operate multi-line telephone system and transfer to appropriate party.
• Maintain knowledge of programs and technology offered by the credit union.
• At least one year of banking experience is required
• Bilingual in Spanish is required
• Previous call center and cross-selling experience
Qualified candidates should send their resume OR call Sparks Group at 703-821-1911 for additional details. Please note resume must include a valid email address in order to be considered.
We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!