Client Account Representative
Miles & Stockbridge, a 200+ lawyer law firm with offices in the Washington-Baltimore region, is seeking a Client Account Representative in the Baltimore, MD office. The Client Account Representative will manage the firm’s accounts receivable, which will require regular interaction with clients, billing attorneys, executive management and administrative personnel in improving the billing and collections cycle. Duties to include prioritizing accounts, day-to-day collections of accounts receivable, making process improvement and client intake recommendations, and working with the CFO and General Counsel on problem accounts.
The successful candidate must be an organized and detail-oriented self-starter who has a high level of business acumen and the ability to multi-task and assess pertinent information, anticipate issues, outcomes, prepare accurate and highly detailed work product and make effective decisions while delivering client service through teamwork, training and mentoring. In addition, the candidate should have strong oral and written communication skills and the ability to exchange information, present ideas, convey facts and other information clearly and concisely and manage large amounts of paper and electronic data.
A college degree in Accounting, Finance or Business discipline preferred. Experience in the legal industry and with ARCS collections software a plus. A minimum of five years of dedicated specialized collections or account management or similar relevant experience in a law firm or professional services firm is required prior collections experience in a law firm is a must. Please send a cover letter and resume to firstname.lastname@example.org. EOE.