Program Assistant, Music Education
The Program Assistant provides general administrative, clerical, and logistical support for program activities across genres in Music Education, including, but not limited to, Hip-Hop Culture, Jazz, Electronic Music, Opera, Classical and New Music. Support may consist of arranging accommodations and travel for artists, updating websites and social media, drafting and editing of reports, summaries, and promotional materials, processing financial paperwork for the department, and serving as a point of contact for pre-professional program participants in association with the Music Education team. The position also assists with logistical support for on and off-site events, liaising with other Kennedy Center departments, facilitating program auditions and registration, and providing additional support as needed on all projects. Evening and weekend work required.
Duties and Responsibilities:
30% Administrative Support – coordinate and manage daily office administrative needs; provide clerical support to Director of Music Education and Managers; provide additional support for in-house and off-site productions, programs and intensives; manage website and social media updates, including the Music Education Submittable application pages and SurveyMonkey account; check general phone line messages and email accounts; assist in training of department interns; copy-edit documents; research possible future program opportunities and collaborations, as needed
30% Program and Production logistics for events and pre-professional programs – program preparation (scores, music, calendars, forms, guest artist passes); assist with company management (hospitality, Playbill, Cuesheets) and process all ticket requests; submitting production and space requests, catering and meeting logistics; represent Music Education to schools, artists, and public audiences as needed.
20% Artist communication and support – book artist travel and accommodations for productions, presentations, festivals, conferences and intensives; serve as a point of contact for the Music Education pre-professional programs (including, but not limited to, Summer Music Institute, WNO Opera Institute, and the Conservatory Project) and assist in maintenance of database entries; assist with registration of travel and housing for program participants.
15% Finance – Process weekly purchase orders, expense reimbursements, theater settlements, and credit card statements
5% Program Evaluation and Analysis – Use in-house or external data to create summaries and reports regarding Kennedy Center Music Education programs
- An undergraduate degree in the performing arts, arts management, or other related field, or equivalent professional experience. Experience in music performance and/or education is preferred, but not required.
- Proficient writing and editing skills, strong communication skills (including public speaking), and basic accounting skills
Minimum Skills and/or Knowledge Required:
- Previous experience in general administrative work; a background in music, performing arts, and/or education is helpful, but not required. Should work well with deadlines and prioritizing multiple projects.
- Strong customer service and interpersonal skills; excellent written and spoken communication skills. Must be flexible and possess good organizational skills in order to help facilitate the support needed for the running of the programs.
- Computer literacy, including experience with Microsoft Word and Excel, as well as social media platforms such as Facebook, Twitter, and Instagram. Experience in basic graphic design a plus.
The John F. Kennedy Center for the Performing Arts is a world premier performing arts organization and our nation’s cultural center. Diversity is a critical component of our mission, vision, and values. Our staff exhibits a wide variety of perspectives and experiences which enable us to foster and strengthen an environment of diversity and inclusion. We offer a comprehensive range of benefits including medical, dental and vision insurance, paid vacation and sick leave, and a 403(b) retirement plan.