Medical Call Center Rep. - Immediate Perm Hire- Free parking!

Arlington, VA
Dec 06, 2017
Mar 06, 2018
Customer Service
Full Time
Great opportunity to work in one of 55 specialized practices throughout MD, DC & VA. Great work environment - Team oriented and growth opportunity

Able to handle high volume calls - Schedule appointments for patients (reconfirm accuracy) - Make reminder calls - Answer telephone promptly and in a polite & professional manner - answer questions and offer other information as requested - Act as liaison for patients and the office - direct calls to other departments - able to handle use sound judgment in handing calls especially upset patient calls - obtain and enter accurate demographic information into Nexgen - other duties assigned as needed. 


High School Diploma - GED - 1+ year of experience in customer service and/or related clinical environment - working knowledge of medical terminology - EMR Nexgen experience -  strong customer service experience and strong work ethic - Bi-lingual in Spanish helpful! 

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