Retail Store Manager
Job DescriptionCompany Overview:We hire enthusiastic, motivated and driven individuals in our Telecommunication stores. The Retail Store Manager in our brand new Telecommunication Store in Winchester will be responsible to ensure a rewarding customer experience for all our customers, while demonstrating strong knowledge of mobile devices and available activation plans. Description:The Retail Store Manager is responsible for all sales and operations of the Retail Store. Additionally, the Retail Store Manager is the main point of contact for employees within the retail store they manage. Candidates must be familiar with all aspects of retail, including but not limited to hiring, scheduling, training, marketing, loss prevention and team leadership. This position requires an individual who possesses competencies in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.Responsibilities:Coach associates in building relationships with customers and understanding their needs.Ensure that every need the customer has when coming into the store is met before they leave, right fitting the solution and making sure associates set them up for success through the customer on-boarding process.Train store associates in using store systems to support the Customer Experience, including the Point of Sale and Customer Account.Develop a team of effective Sales Associates. Make staffing adjustments as needed to meet the needs of the business.Appraise employees to determine eligibility for promotions or other status changes.Utilize tools and resources to grow internal talent to the next level.Build skills and successes through continued coaching and performance assessment conversations.Maintain a neat clean organized store environment at all times.Responsible for the overall productivity results in the store.Drive operational efficiencies to help minimize risk and protect the stores assets.Deliver financial results based on key performance indicators.Identify ways to manage and control store expenses.Ensure that sales associates are up to speed on new products and offerings and know the sales techniques necessary to sell them.Meet or exceed sales goals for the store.Ensures that visual merchandising is appealing to customers Qualifications:3-5 years of Retail Sales Experience2-3 years of Retail Management experience preferredConsultative sales and sales management in fields involving consumer technology, applications and content, along with an established record of high personal performance.Operational and financial performance managementAbility to lead and coach to deliver financial results.Ability to utilize Telecommunication values to deliver results and make business decisions when operating the store.High School Diploma/GED.Bachelor's degree Preferred. Qualified applicants will receive consideration without regarding to age, race, color, religion, sex, sexual orientation, disability, or national origin. All resumes are held in confidence. No recruiters or agencies without a previously signed contract. Must be eligible to work in this country and pass a background investigation. Company DescriptionAmeritel was established in 1996 as a single retail store selling beepers, pagers, and wireless services. Since then, Ameritel has grown with the wireless industry and evolved into an influential, national provider of wireless services and retail partnerships.From our headquarters in New York City, Ameritel has cultivated a nationwide network of 3,500+ retail dealers as their top-rated wholesaler of choice. Additionally, Ameritel has established a retail presence in the Northeast, California, Georgia, and Florida with 95 company- operated stores, and continues to grow rapidly in these markets.