Leasing Manager, Residential

Employer
Forest City Realty Trust
Location
Washington, DC
Posted
Oct 13, 2017
Closes
Oct 16, 2017
Function
Management
Hours
Full Time
Job DescriptionForest City Realty Trust, Inc. is a NYSE-listed national real estate company engaged in commercial and residential real estate throughout the United States. Forest City Associates are committed to creating superior communities where people LIVE, WORK, SHOP and STAY! We are searching for a talented Leasing Manager, Residential to be based out of our Enter Property and City. At Forest City, we are thoughtful in social responsibility and pride ourselves in fostering an inclusive and dynamic workplace that provides opportunities for continuous growth! Directs the day-to-day activities of the leasing staff and performs functions related to the leasing of the apartment community. This position is normally associated with a highly complex apartment community with multiple units and/or buildings. Responsible for functions related to maintaining a high and stable occupancy of the property.Leads and manages leasing associates on a direct basis. Recruits, hires, trains, develops, holds accountable, implements corrective action and terminates leasing associates. Recommends pay changes and status changes. Practices fair and professional conduct with associates in accordance with company policies and procedures under direction of the Property Manager and guidance of the Human Resources Department.Meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model suites and property amenities based on established techniques specified by the company. Quotes established rental rates and promotions. Makes follow-up calls, sends follow-up literature and pursues rental status. Collects funds related to applications, security deposits and rentals.Completes applicant screening process and prepares appropriate correspondence based upon the result.Monitors regulatory compliance and company policies and procedures related to leasing management and ensures that all leasing associates are familiar with and understand them.Prepares leases and related leasing addendums. Maintains lease records and files. Maintains property waiting list and other updates to various records and reports in accordance with policy and procedures, applicable affordable housing programs and HUD/Agency regulations.Ensures accuracy of leasing data entered into the property software by all leasing associates. Reviews move-in files to ensure completion of assembly and accuracy. Processes and inspects weekly occupancy reports and ensures that all traffic data is entered. Reviews and critiques weekly call source recordings. Works with Leasing Consultants to increase effectiveness of techniques as needed. Prepares an analysis of call source for property management. Ensures that the leasing office, models and target apartments are in a presentable condition. Ensures that all leasing personnel meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model apartments and property amenities based on established techniques specified by the company. Quotes established rental rates and promotions. Makes follow-up calls, sends follow-up literature and pursues rental status. Collects funds related to applications, security deposits and rentals.Ensures apartments are ready for occupancy by inspecting, placing move-in products and last minute touches when necessary. Distributes keys, move-in package, safety video and other appropriate paperwork at time of lease signing.Maintains current knowledge of marketing and leasing techniques. Strives to attain affirmative marketing goals. Seeks out new residents through outreach, direct marketing, cold calling, distributing literature and contacting government, social, religious and community organizations in selected target areas. Maintains current knowledge of apartments, building amenities and local agencies or attractions of interest to residents.Maintains a working knowledge of company policies, applicable local, state, and Federal laws and regulations, affordable housing programs, and other applicable policies and procedures. Ensures compliance of property associates.This position requires an Associate Degree in Property Management or related discipline, or equivalent work experience. 1-2 years of required experience in Supervisory.2-4 years of required experience in Sales or Leasing.Depending on property needs, may require valid driver's license.Required skills for the position include: fair housing laws, affordable housing programs, computer skills in Microsoft Office (Word, Excel, and Outlook), and proven property management performance. This position requires up to 10% travel.Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information Drug free workplacePI99590377