Information Technology

Employer
s*com
Location
Baltimore, MD
Posted
Oct 13, 2017
Closes
Oct 16, 2017
Function
Accountant, IT
Hours
Full Time
Production Support Analyst - Baltimore, MD Job Description: Under general supervision, the Production Support (PS) Programmer Analyst provides support of Investments applications to meet service level and system availability requirements. Supports and enhances the existing business applications to ensure application requirements and business needs are met. The position provides direction and assistance to other Programmer Analysts regarding complex technical issues. This person will help lead the support of multiple systems. Will take responsibility for complex and challenging production issues, acts as first point of contact for any job failure; reviews problem(s), identifies issue(s) and works to resolve them; if cannot