Engineer (Government)

Employer
AT&T
Location
Bluemont, VA
Posted
Oct 13, 2017
Closes
Oct 16, 2017
Function
Engineer
Industry
Engineering
Hours
Full Time
We are seeking an Engineer to provide Network and Voice Tier 3 support for the FEMA Contact Center Modernization Program (C3MP). Responsibilities include the following: Evaluate and remediate all FEMA C3MP outages. Develop and deploy Voice Quality of Service (QoS) policies within C3MP. provide Cisco expertise and trouble resolution for the FEMA Network Operations Center. Cisco Experience with Cisco Call Manager, Session Border controller and SIP trunking. Security experience helpful -- able to handle basic security functions on as needed basis (eg Firewall rules and administration). Software imaging, advanced configuration development/deployment and debugging of Cisco equipment , such as, but