Lead Application Support Analyst

Employer
Eclaro
Location
Bethesda, MD
Posted
Oct 13, 2017
Closes
Oct 16, 2017
Function
Analyst
Hours
Full Time
Eclaro International is currently recruiting for a Lead Application Support Analyst for one of our financial services clients. Job Description: * Experience in supporting all phases of SDLC. * Knowledge of Operating Systems, Middleware, DB, Webservers. * SQL Performance tuning. * Unix commands, Unix Shell Scripting experience. * Experience with ITSM Tools (Service Now or Remedy or any other ticket tracking tools). * Understanding of database concepts Hands-on experience with SQL queries * ITIL Foundation Certification (Preferred). * Must be willing to provide on call support on a rotation basis for 24x7 support. KEY JOB FUNCTIONS * Provide production support