Printer Support Technician

Employer
Superior Group
Location
Dulles, VA
Posted
Oct 13, 2017
Closes
Oct 17, 2017
Function
Accountant, IT
Industry
Specialty Trades
Hours
Full Time
Superior Group is looking for Printer support Technician for our Client located in Dulles, VA Client Relationship Management Serve as the primary customer contact for equipment support and service Coordinate Move/Add/Change (MAC) process Provide on-going end user training on equipment Services Delivery Basic device cleaning and replacement of operator accessible parts and consumables per equipment specifications Break-fix activities account for 70% of role responsibilities Provide IP address support Perform basic equipment problem diagnosis Point of contact for equipment removal and delivery for onsite support Contact service as needed (client and 3rd party) Utilize client web-based applications as needed to include