Customer Support Representative - $16/HR-$18/HR

Employer
Beacon Hill Staffing Group, LLC
Location
Bethesda, MD
Posted
Oct 13, 2017
Closes
Oct 16, 2017
Industry
Other
Hours
Full Time
Our client, a security solutions firm, is seeking a direct hire Customer Support Representative to join their Bethesda, MD office! About You: Bachelor's degree is preferred but not required. 1+ year of call center experience, preferable in a fire or burglary quality assurance environment. Incredibly strong attention to detail. Must be proficient in Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint). Excellent customer service and communication skills are required. The Job: Serve as main point of contact for customer questions and inquiries. Maintain client information in database. Provide customer support via email and telephone. Perform additional duties as assigned. This