Data Analyst (Government) Culpeper

Employer
AT&T
Location
Oakton, VA
Posted
Oct 13, 2017
Closes
Oct 16, 2017
Function
Analyst
Hours
Full Time
The Level 1 (Tier 1) Data Center Support Technician is responsible for detailed Data Center operational documentation and reporting of events with follow-through until resolution. The Data Center Support Team is responsible for monitoring systems across a multi-platform environment and answering incoming calls, processing alerts and tickets while following through to resolution or escalation. The team must follow operational procedures and guidelines established by management to include some knowledge of the business structure and inter-dependencies between departmental applications Each L1 Technician is required to pass the internal L1 Data Center Certification test after an intensive two-week training period. Entry level