Community Care Coordinator

Employer
Health at Home
Location
Pikesville, MD
Posted
Oct 13, 2017
Closes
Oct 16, 2017
Function
Accountant, IT
Industry
Healthcare
Hours
Full Time
Home Health Care Coordinator (Healthcare Sales and Marketing) Job Description Healthcare marketing professionals-are you interested in an opportunity to use your expertise to help to ensure that seniors can get the quality home health care they need? Join our team at US CareNet! We are a trusted source for home health care services, driven by our belief that seniors deserve more and that providing optimum in-home care for seniors is our ultimate responsibility. We are currently looking for a Community Care Coordinator to promote our services and to provide high-level coordination of our home care services. We offer competitive pay, excellent benefits, workable schedules, and advanced technology such as user-friendly smartphones and tablets. Every day, we make a difference in the lives of patients, and as a member of our team, so will you. If this sounds like the kind of career move you've been waiting to make, and if you meet our qualifications, we want to talk with you! Home Health Care Coordinator (Healthcare Sales and Marketing) Job Responsibilities The Community Care Coordinator will act as a liaison between our agency and assigned Community to coordinate services within the assigned Community(ies) or in conjunction with a US CareNet representative for externally discharged residents/clients. You will be accountable for initiating and maintaining ongoing professional contacts with physicians, health facilities, community organizations, state and county medical societies and similar groups and institutions within the assigned Community (ies). Emphasis will be on developing business in the assigned Community(ies) and providing updated educational information to the Community(ies) and residents. Your specific duties in this role will include: * Effectively cultivate new business opportunities within assigned Community(ies) and achieve net contribution growth goals necessary to support company objectives. Successfully support sales efforts as specified by account activity. * Develop, implement, evaluate and modify effective weekly, monthly and quarterly marketing plans and meets regularly with the Director of Operations to review and revise these plans. Participate in effective networking activities as approved by Director of Operations. * Collaborate with appropriate US CareNet representatives on external referrals discharged outside the assigned Community(ies). * Exhibit knowledge of service capabilities for all service lines, Medicare, Medicaid and third party payer coverage, Nurse Practitioner clinics and private pay business. * Conduct presentations for the assigned Community, residents and referral sources to increase awareness of available services. * Conduct patient evaluation and coordinate visits after the Community refers the patient for home care services; compile information needed to establish a definitive home care plan for the resident including an assessment of the appropriateness of requested services and physician's orders. * Communicate information regarding the patient to the clinical supervisor, Client Services Manager and/or primary nurse who will be caring for the patient and arranges for medical supplies as necessary. * Document all supporting records in accordance with regulations of applicable regulatory agencies. * Make home care administrative staff aware of patients' additional needs so that appropriate services and programs may be developed. * Actively participate in agency's business growth meetings, strategic planning meetings, company in-services and Quality Improvement activities; serve on agency committees as needed. * Regularly attend Community meetings/case conferences to discuss the agency's patients and also provide education related to any changes in home health care guidelines. * Promote customer service with timely call backs, listening and understanding, good communication, and positive attitude. Analyze cause of customer service issues and assists in developing solutions to problems. * Follow all privacy policies and maintain the confidentiality of protected healthcare information (PHI). Home Health Care Coordinator (Healthcare Sales and Marketing) Job Requirements As a Community Care Coordinator, you must have an outgoing and engaging personality with strong presentation and marketing skills and the ability to function efficiently in a stressful work environment. It is also important that you have exceptional verbal and written communication skills and the ability to quickly build rapport and develop effective relationships with the Community(ies) Specific qualifications for the role include: * Current license as a Nurse Practitioner, Registered Nurse, Licensed Practical/Vocational Nurse, Physical, Occupational or Speech Therapist, Physician's Assistant or Medical Social Worker in the state serviced strongly preferred OR * Bachelor's Degree in Business or Health related field preferred. * Two (2) years sales / marketing experience is required. Healthcare marketing is preferred. * Must have a valid driver's license for the agency state of operation or surrounding area with appropriate auto insurance. * Overnight travel may be required. * Must be able to communicate clearly and comprehend written and verbal communications. Home Health Care Coordinator (Healthcare Sales and Marketing) Benefits: At US CareNet, we care about our employees as much as we care about our patients. As one of our employees, our strong commitment means you will have the resources and support you need to achieve success. We are proud to offer competitive pay as well as the following benefits to eligible employees: * Healthcare, dental, vision * Flexible Spending Account (FSA) * Short-term Disability / Long-term Disability * 401(k) * Paid time off * Employee Referral Award Program Home Health Care Coordinator (Healthcare Sales and Marketing) Why US CareNet? MORE opportunity. MORE Support. MORE one-on-one patient interaction. Apply Today!*Eric