Systems Engineer

TEKsystems, Inc
Lanham, MD
Oct 13, 2017
Oct 16, 2017
Full Time
The Systems Engineer is the "glue" for delivering solutions to customers, collaborating with these other groups to achieve highly reliable, quality systems and customer satisfaction.POSITION SUMMARY: The Systems Engineer uses their knowledge of COTS and understanding of our product lines to provide technical and product support primarily in pre-sales, production, delivery, and post-sales situations. This person is a key contributor to meeting business goals, ensuring consistent product support and management of a product life-cycles.JOB RESPONSIBILITIES:*Be intimately familiar with our software and systems integration based product lines so as to be able to design, critique and train on solutions that will be delivered to the customer.*In collaboration with project management, sales & marketing, and product engineering, contribute to the construction of specific technical offers and proposals by understanding customer requirements to include: our company product lines, COTS hardware and software, network design, and specialized hardware (satellite antennas, radars, cameras, software defined radios etc.)*The development and collaborative vetting of technical documentation to include customer facing technical manuals and guides for operations and maintenance. *Providing technical expertise / assistance, via remote access if needed, to timely answer customers' or partners' questions for deployed installation and maintenance teams around the globe.*Provide support to the Global Support Services (GSS) team in response to tier three (3) customer trouble tickets regarding networks, firewalls, IT security, operating systems and our delivered solutions.*Provide training to Global Support Services (GSS) team members and peers.*Work collaboratively with product development, engineering release management and Infrastructure teams in developing building/packaging/deployment processes for new product releases.EDUCATIONAL REQUIREMENTS: *BS degree in Math, EE, CS, CE, or similar field.*In the absence of BS degree, equivalent technical training or experience in advanced systems will be considered.EXPERIENCE REQUIREMENTS: *Minimum of 8 years of experience with integrating COTS hardware/software as part of a larger system and solutions (OS installation & configuration, RDBMS database installation and configuration (SQL server, NOSQL), Network design and configuration)*Minimum of 4-6 years of demonstrated experience of IP networking including network design and configuration, Cisco Adaptive Security Appliances (ASA), switches, routers, firewalls and associated firmware.*Experience with Datacenters and networking and configuration including Ethernet, routers and switches, servers, SNMP*Minimum 3-4 years experience in system administration including Windows, Windows Servers and Linux (Prefer Ubuntu)*Minimum 2-3 years experience in COTS and Custom software installation, system builds, installation packaging, deployment and configuration*Experience with GNSS and/or GPS systems (preferred).*Experience in high-tech manufacturing a plus.*Experience with Wireless communication systems - receivers, transmitters, RF propagation, Modulation a big plus.SKILLS, KNOWLEDGE, AND ABILITIES: *Fluency in English (multi-lingual a plus).*Windows Server Administration*Linux Server Administration (Ubuntu preferred)*Datacenters and networking - Ethernet, routers and switches, servers, SNMP, TCP/IP protocols (including HTTP/S)*Experience with DB server installation such as SQL Server, PostgresSQL, MongoDB installation and configuration*System Performance monitoring and analysis (I/O, CPU, Networking)*Complex deployment troubleshooting (fault isolation)*Scripting experience (any of Python/Perl/Ruby), SW (COTS, Custom installation, installation package for deployment and/or installation package imaging)*Solid presentation skills, both verbal and written*CWNP, CWNA, CWNE, CCNA, CCNP certifications a plus*Familiarity with the Continuous Delivery/Deployment model a plus*GIS data processing and/or chart server administration a big plus.*Navigation systems - radar, inertial navigation systems, GPS receivers, geodesy is a plusCharacteristics*Collaborative and team-oriented*Information sharing, not protective or territorial*Constant technical education*Electronics - digital, interfaces, measurement with oscilloscopes, spectrum analyzers, EMI and reliability calculations a big plusWe Strike a Balance *Broad knowledge vs. in-depth specialization*Staying optimistic in sales and pushing the envelope on our bids vs. overselling and creating support or warranty nightmares*Understanding the customer use case vs. just responding to a specification*Responsive to Sales requests vs. enabling them to avoid learning our products*We make sure every engineer visits customers and has customer contact - our job is not to insulate engineers from customers, but to make the technical interchange efficient by reducing their interrupts and interpreting between the problem and solution domains.About TEKsystems:Join TEKsystems(R), a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants' skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems .com for other accommodation options.

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