Customer Service Representative

Employer
OfficeTeam
Location
Dulles, VA
Posted
Oct 13, 2017
Closes
Oct 20, 2017
Function
Customer Service
Industry
Other
Hours
Full Time
Ref ID: 04560-0010118541Classification: Customer ServiceCompensation: $12.00 to $14.00 per hourCustomer Service Representative Openings! OfficeTeam has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Financial Services industry. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative position is based in the Dulles, Virginia region and is a long term temporary-to-fulltime employment opportunity. Your responsibilities - Offer friendly, accurate customer service in a timely fashion - By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers - Manage incoming telephone calls - Manage the fielding and sending of important written business correspondence- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods - Ability to interact effectively with internal and external partners and clients/customers - navigating basic office equipment and protocols experience - Proficiency in Microsoft Excel - Experience with check processing - Command of Microsoft Word - Solid understanding of customer service - Familiarity with Customer Relationship Management (CRM) systems, eg ACT!, Illustrator, Highrise, and Insightly - Positive attitude and an engaging businesslike approach - Excellent written, verbal and social communication skills - Excellent computer skills - Excellent customer service and office administrative skills - Ability to simplify complex problems and build solutions - 1+ years of past relevant experience If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today! For immediate consideration, please call OfficeTeam and ask for Katelyn Pinkerton at 703.437.2696 or email your resume to [Click Here to Email Your Resume]OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.Apply for this job now or contact us today at 888.981.6731 for additional information.All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. (C) 2017 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.