Open Enrollment Representative/Customer Service

Glen Burnie, MD
Oct 13, 2017
Oct 20, 2017
Customer Service
Full Time
Job Description:Aerotek is currently seeking candidates to assist with our customers Open Enrollment period located in the Baltimore metro area.The successful candidate will respond to phone inquiries regarding healthcare eligibility and coverage questions. Must be able to decipher complex eligibility information from a variety of electronic sources quickly, and deliver them courteously and effectively to our largely senior membership population. This is a high volume call center position subject to high production and quality standards.Work Environment:Call Center, HIPPA, Will be sitting in one open area cubicle environment with other open enrollment reps. This is a busy call center environment and need to be sure that they will be logged in on time each and every day. Limited amount of breaks and should not be on their phones or doing personal things on their computer.$15/hour 35 hours a week $1 per hour for every hour worked, completion bonus check Shifts 8-3:30pm or 10:30-6pm, must be able to work between 8am and 6pm, M-F First 3 days are training from 8-3:30pmCELL PHONES PROHIBITED IN CALL CENTER due to HIPPA regulations, grounds for immediate termination.About Aerotek: Our people are everything. As a Best of Staffing(R) Client and Talent leader, Aerotek(R) Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

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