Credit/ Collections Specialist
Our client located in the Baltimore/ Washington DC area and part of a large global organization. Our products are sold nationally through large retail chains, specialty stores and e-retailers. General Responsibilities: The AR Credit/Collection Specialist is responsible for minimizing uncollected sales revenue by monitoring past-due accounts, confirming invoicing of all shipments and resolving customer inquiries. Duties and Responsibilities include: Monitoring customer accounts for non-payments, delayed payments and other irregularities. Approve new customers, credit increases for existing customers and release new orders based on credit review. Provide proof of delivery documentation support for short payments and charge backs to the appropriate person. Mail monthly statements to customers as needed. Daily analysis and review of reports to verify billings and freight charges. Ability to problem solve, exercise due diligence and ask right questions to arrive at informed decisions. May perform others duties outside of primary function and other reasonable task/duties as assigned by supervisor. Including but not limited to working overtime with advanced notice. Skills and Specifications Creative and out-of-the-box thinker with strong problem-solving skills. Ability to work effectively in a culturally diverse work group. Proactive and a positive attitude with both internal and external parties. Great problem solving and negotiation skills. Open to change and ability to understand and comprehend new systems and processes efficiently. Education and Qualifications Bachelor's degree in Accounting or Business from an accredited institution. Minimum of 10 years of collections AR experience. Proficient in Microsoft Office Suite, especially Excel and Outlook.