Health and Benefit Consultant
The purpose of this position is to lead consulting engagements with 5,000+ life employers regarding their medical, dental, life and disability benefit plans and programs and to negotiate with benefits carriers and vendors to secure health and welfare plan coverage for these employers. Level of support provided depends on size of client as well as complexity and revenue of the account - at this level the senior consultant is the client lead and is often the Mercer relationship manager. Client Management Leads complex client engagements, including managing overall service delivery, strategy, financial evaluations, plan design, renewal, business placement, benchmarking and other studies. Develops sophisticated benefits design and renewal strategies and drives the development of tools and solutions to address complex client issues Determines the full scope of services provided to the client and sets roles/responsibilities within the client team Effectively communicates Mercer's position on latest industry trends to clients Is accountable for revenue/profitability for client accounts and projects. Monitors success of projects in terms of scope, budget, timeliness and client satisfaction Uses appropriate Mercer tools (eg, HBB) in the development and execution of client strategy Incorporates compliance and professional standards into all work processes, including transparency, AFG, peer review and maintaining required licensure New Business Development Generates sales by expanding revenues from existing clients and by leading prospecting efforts with new clients.. Sets strategic direction and creates demand for new products/services in the marketplace Leads and participates in new business opportunities with sales channel partners Cross-sells other Mercer and MMC products and services to clients. Builds market presence by leading and presenting at industry seminars and conferences Leads successful regional or national marketing initiatives. Carrier/Vendor Management Establishes effective carrier/vendor relationships to serve clients in benefits procurement and administration (eligibility, claims, billing, plan implementation, contracts, plan changes and necessary amendments; Leverages Mercer's size and reputation to negotiate highly competitive rates and coverage options from carriers and vendors Team/People Management Leverages work to the most appropriate career level/grade Delegates effectively to provide developmental opportunities to team members Provides mentoring and coaching to direct reports and project team members Qualifications BA/BS degree 10 years experience in identifying, designing, recommending and implementing efficient, innovative business solutions to clients' complex health care benefits challenges Renowned expertise and industry reputation in the health & benefits field Strong, innovative sales and marketing skills plus the ability to market organizational strengths successfully Superior analytical and mathematical skills, strategic planning, communication, and listening skills Excellent organizational and project management skills with the ability to prioritize and handle multiple and complex tasks in a demanding work environment Strong critical thinking and analytical problem-solving skills Proven management skills in leading large, complex projects Ability to manage, motivate, and mentor more junior level staff Completion of continuing education to maintain credentials as required State Health and Life Insurance Licenses required At Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We're in the business of creating more secure and rewarding futures for our clients and their employees - whether we're designing affordable health plans, assuring income for retirement or aligning workers with workforce needs. Using analysis and insights as catalysts for change, we anticipate and understand the individual impact of business decisions, now and in the future. We see people's current and future needs through a lens of innovation, and our holistic view, specialized expertise, and deep analytical rigor underpin each and every idea and solution we offer. For more than 70 years, we've turned our insights into actions, enabling people around the globe to live, work, and retire well. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. At Mercer, we say we Make Tomorrow, Today . Visit www.mercer.com for more information and follow us on LinkedIn and Twitter @Mercer. Mercer LLC and its separately incorporated operating entities around the world are part of Marsh & McLennan Companies, a publicly held company (ticker symbol: MMC). Marsh & McLennan Companies offers competitive salaries and comprehensive benefits. For more information about our company, please visit us at: www.mmc.com/. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at: www.mmc.com/diversity . Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.