Resident Services Coordinator, Hecht Warehouse

Employer
Kettler Management Inc.
Location
Washington, DC
Posted
Oct 13, 2017
Closes
Oct 16, 2017
Function
Accountant, IT
Industry
Other, Warehouse
Hours
Full Time
KETTLER, Washington's leading full-service Property Management Company and recent winner of the NAHB Pillars of the Industry Award for Property Management Company of the Year, has a Concierge/Resident Services Coordinator (Monday-Friday, 3:00pm - 11:00pm) opening at Hecht Warehouse, located in Washington DC. This is an exciting opportunity for a customer-service oriented professional to join a locally owned and managed company with substantial potential for career growth. Brief Description: The Resident Services Coordinator is responsible for working to achieve maximize resident satisfaction and retention by providing excellent customer service to residents and guests while assisting them with service requests. Job Duties (include but are not limited to:* Greeting customers, residents, and guests, serving as the primary point of contact for the property * Managing administrative requests from residents * Distributing packages and signing for deliveriesRequirements:* High school diploma or equivalent * 1-2 years of high end customer service or sales experience * Must be available to work Monday-Friday from 3:00pm - 11:00pm.* Excellent computer and telephone skills * Knowledge of intranet applications, printers, multi-line telephones, fax machine, photocopier * Experience with word processing and spreadsheet applications helpful * Excellent English communication skills, both verbal and writtenKETTLER offers a competitive salary with bonus incentives based on individual as well as property performance. In addition, a comprehensive benefits package is offered to all full-time employees with medical, dental, and vision coverage, paid vacation and sick leave and rental discounts at company properties. Free parking is also provided at each work location.