client services manager

Arlington, VA
Oct 13, 2017
Oct 16, 2017
Full Time
RE Advisers is a subsidiary of the National Rural Electric Cooperative Association NRECA and the investment manager for Homestead Funds With offices in Arlington VA the company manages approximately billion in mutual fund separate account and institutional assets The company shares offices with its parent and business units work collaboratively across the organization NRECA is a not for profit organization that serves and represents the nationa s consumer owned rural electric cooperatives NRECA has won numerous awards including a Best Places to Work ComputerWorld Magazine a Best Places to Work The Washingtonian a CARE Award Recipient Recognizing organizations that promote a positive work life balance a Greatest places to Work AARP At NRECA we work with people who are leaders in their fields They are down to earth hardworking professionals committed to helping our members serve their communities Our work is interesting constantly evolving and requires new skills to meet the evolving needs of a dynamic industry In this collegial inclusive work environment united around the compelling purpose and history of electric cooperatives we thrive And topping it off NRECA cares about each persona s overall well being encouraging health financial security and a sustainable work life balance EEO AA MF Disability Protected Veteran Status Genetic Data Summary Direct the operations of a registered investment advisor a registered investment management company and a limited purpose broker dealer The operations include but are not limited to key vendor relationships transfer agent and fund accountant and custodian trade order management GIPS compliance and reporting eVestment database management accuracy of accounting for security holdings and valuations proxy voting and oversight of the client and shareholder services work unit Work with the CEO on strategic planning and implementation of new systems and procedures Collaborate with the Chief Compliance Officer to ensure that Homestead Funds RE Advisers Corporation and RE Investment Corporation conduct business in compliance with all applicable federal and state laws Ensure compliance with all procedures relative to each entity Collaborate effectively with the managers and shared resource partners of the parent company Purpose and Mission a Lead the investment operations and client service teams to achieve organizational goals by fostering a culture of high engagement and demonstrating effective use of talent management strategies Manage resources effectively and ensure team members receive the management and support essential to be successful in their roles Build strong relationships with colleagues within REA and NRECA and comply with staffing policies and procedures a Comply with the policies and procedures of RE Investment Corporation RE Advisers Corporation and Homestead Funds Inc which include but are not limited to the rules and regulations under the Securities Act of Securities Exchange Act of Investment Company Act of and USA Patriot Act of Fulfill all annual regulatory and firm education requirements and FINRA continuing education as required a Oversee the current and future operations systems and key vendor relationships of RE Advisers and the Homestead Funds including State Street custody and performance measurement Charles River trade order management system GIPS compliance and reporting eVestment database management and UMA partners Work with colleagues to assess and decide on potential implementation of in house accounting and performance measurement system Ensure ongoing accuracy of firmwide security holdings and valuations mutual fund NAVa s and performance calculations for RE Advisera s separately managed accounts and the Homestead Mutual Funds a Represent the Operations and Client Service functions as an officer of the Homestead Funds a Participate as a member of the RE Advisers Valuation Committee and the RE Advisers Risk Committee a Provide strategic leadership to the client and shareholder services work unit to ensure operational efficiencies and effective coordination of staff resources in support of the firma s client facing activities including communications and marketing support functions a Stay abreast of industry changes and proactively identify and implement best practices to keep pace with industry developments Monitor work flow and implement new operational procedures and controls as necessary to maintain operational efficiency and compliance with applicable rules and regulations Facilitate and supervise training for employees as required Collaborate with the other managers of RE Advisers to maintain an effective productive and cohesive management team Participate in bi weekly management meetings to review workflow establish business priorities and provide updates on the progress of various initiatives a Establish and maintain a system of strong internal controls to support the day to day operations Work closely with the Chief Compliance Officer to ensure that the firm compliance manuals and procedures comply with applicable rules and regulations and reflect the business operations Member of the Disclosure Committee which oversees audit and production of the Semi Annual Annual Prospectus and other required documents for certification purposes a Provide leadership for problem resolution and business re engineering initiatives Facilitate ongoing process improvements to enhance operational efficiencies a Design and manage the organizationa s Business Continuity Plan BCP Responsible for ensuring that the portfolio management function can continue without disruption a Management of the relationship and reporting requirements for RE Advisers clients including the NRECA sponsored employee benefit plans a Develop monitor and manage the annual operating budget for the portfolio management operations team Manage review and approvals for expenses related to portfolio operations systems and personnel a Monitor rules and regulations from the Securities and Exchange Commission SEC FINRA Department of Labor DOL on ERISA the Pension Protection Act PPA and the Office of Foreign Asset and Control Develop procedures and controls for investment operations as necessary to maintain industry best practices within the regulatory framework Maintain high knowledge level of industry practices as well as regulations put forth by the SEC FINRA DOL et al and rule changes to ERISA Act Act Taxpayer Relief Act etc Implement changes to operations as necessary to keep pace with changes in rules and regulations Requirements and Qualifications a Degree in business accounting or finance or similar education experience a Successfully completed FINRA Series or and or exams a Demonstrated knowledge of SEC FINRA ERISA DOL and the IRS a Minimum of years direct investment operations experience a Working knowledge of defined benefit plans defined contribution plans mutual funds and portfolio management a Proven in depth knowledge of equity and fixed income securities mutual funds and the investments community a Experience working with the following an investment book of records IBOR Portfolio accounting and performance measurement systems compliance and trading systems Charles River performance calculations and GIPS compliance fixed income and equity performance attribution Bloomberg Factset eVestment database a Demonstrated ability to lead others motivate a team of employees and interact successfully with all levels of an organization a Excellent written and verbal communication skills strong presentation skills strong organizational skills work well under extreme time pressures and effective time management skills LI RS

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