Customer Service Representative

Baltimore, MD
Oct 13, 2017
Oct 20, 2017
Customer Service
Full Time
Ref ID: 02000-0010127121Classification: Customer ServiceCompensation: $10.45 to $14.52 per hourCustomer Service Representative Openings! OfficeTeam has a fulfilling career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Professional Services industry. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. Be prepared to come into a dynamic and fast-paced environment in this role. This Customer Service Representative position is based in the Baltimore, Maryland region and is a long term temporary employment opportunity. Major responsibilities - Contribute accurate, friendly customer service in a timely fashion - Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers - Retrieve and oversee the sending of written business communications - Manage and place incoming telephone calls- Positive attitude and an engaging businesslike approach - Familiarity with Customer Relationship Management (CRM) systems, eg ACT!, Illustrator, Highrise, and Insightly - Ability to navigate multiple computer systems and applications - Proficiency with Microsoft Office applications - Ability to interact effectively with internal and external partners and clients/customers - Strong familiarity with navigating basic office equipment and protocols - Foundational knowledge in account analysis - Microsoft Windows experience - Comprehensive knowledge of customer service experience - 2+ years experience with performing in a goal-driven customer-focused environment preferred - Customer service and office administrative skills - Excellent verbal, written, and social skills - Excellent problem-solving skills - Experience performing extensive research to resolve complex customer inquiries If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.Apply for this job now or contact us today at 888.981.6731 for additional information.All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. (C) 2017 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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