Customer Service Representative/Receptionist
Job Description CSR/Receptionists are responsible for greeting clients and their pets by name and making them feel welcome. CSRs will be responsible for scheduling appointments, entering client and patient information into our software upon check-in, differentiating routine cases from emergency cases, generating invoices, explaining them to clients, and processing payments. The position requires the completion of a high school degree or further education, competence in the English language, patience and a pleasant manner. Ideally, newly hired CSRs will possess computer skills, be able to work in a fast paced environment, and have had previous customer service experience, preferably in the animal health field. CSRs should be able to lift up to 40lbs. Company Description Paradise Animal Hospital has been caring for pets in Catonsville and Ellicott City and greater Baltimore County for more than 20 years. Today our knowledgeable veterinarians and dedicated technical staff provide the best care possible for your pets. This starts with state-of-the art diagnostics and Wellness Programs tailored to your individual pets. It also includes listening carefully to you, our partner in your pets healthcare. The hospital opened its doors on June 19, 1990 to begin a proud tradition of excellence in veterinary care. Dr. Cheryl Burke chose her hometown of Catonsville as the location for her practice where she could serve the growing veterinary needs of a family oriented community. We are proud to serve clients from Baltimore, Ellicott City, Arbutus, Linthicum, Columbia, Owings Mills, Towson, Eldersburg, Westminster, and Mount Airy. Our team of expert veterinarians and medical professionals will give your pet the medical care to keep them happy and healthy.