Customer Service Representative

Employer
Ultimate
Location
Baltimore, MD
Posted
Oct 12, 2017
Closes
Oct 16, 2017
Function
Customer Service
Industry
Other
Hours
Full Time
BWI-area Insurance Company has an immediate opening for a Customer Service Representative to service agents and policyholders. Each representative services 60-100 incoming calls daily. - Assist with questions on policies, billing, coverage, cancellations - Insurance experience required - Experience with personal auto, commercial auto and motorcycle preferred - Math skills - Attention to detail and ability to multi-task - Excellent communication, organizational and customer service skills - Requires ability to learn and understand insurance program differences between several states and how to process requested policy changes - Cordially and courteously service 60-100 incoming calls daily - Patience and listening skills - Bachelor's Degree or equivalent industry experience helpful - Excellent benefits package - Competitive salaryWe are an equal opportunity employer.BWI-area Insurance Company has an immediate opening for a Customer Service Representative to service agents and policyholders. Each representative services 60-100 incoming calls daily.Assist with questions on policies, billing, coverage, cancellationsInsurance experience requiredExperience with personal auto, commercial auto and motorcycle preferredMath skillsAttention to detail and ability to multi-taskExcellent communication, organizational and customer service skillsRequires ability to learn and understand insurance program differences between several states and how to process requested policy changesCordially and courteously service 60-100 incoming calls dailyPatience and listening skillsBachelor's Degree or equivalent industry experience helpfulExcellent benefits packageCompetitive salary