Account Fraud Prevention Officer
Overview: FIND YOUR PURPOSE. JOIN OUR MISSION As one of the largest credit unions in the region and top performing in the nation, NASA Federal Credit Union members enjoy banking with an organization that's well established, financially sound and thrives on technology. With a strong heritage to serving the needs of individuals in the science, technology and engineering fields, the credit union philosophy of People Helping People has always been a priority. We offer a generous benefit package: 401(k) match to 5% of earnings - immediate enrollment and 100% vesting Choice of two health plans - 80% employer contribution Dental - 85% employer contribution Life Insurance - no cost Long-term Disability Insurance - no cost Employee Assistance Program - no cost Paid vacation Paid sick time 10 Paid holidays Profit Sharing eligible Responsibilities: JOB DUTIES SUMMARY Investigates suspicious account and loan applications, new accounts fraud, loan fraud, check fraud, ID theft, and other unauthorized or suspicious account activity, and uses software to track cases. Works cooperatively with other departments. Uses a variety of sources for information, including application and authentication tools/models to identify and validate applicant data Participates in cross-departmental teams to identify and evaluate losses, analyze trends, and provide loss mitigation recommendations to senior management. Assists Security or Loan Servicing/Collections in reviewing non-performing accounts and loans for potential fraudulent attributes WORK SCHEDULE Typically, work hours are 8:00 am to 4:30 pm Monday thru Friday. The typical work week is 40 hours. Overtime may be required. Level I: An Associate's degree from an accredited college in a related field is preferred with at least two years of experience in bank/credit union operations and at least two years of experience in bank/credit union fraud investigations. Level II: An Associate's degree from an accredited college in a related field preferred with at least three years of experience in bank/credit union operations and at least three years of fraud investigation experience in a bank/credit union. Level III: An Associate's degree from an accredited college in a related field preferred, at least five years of experience in bank/credit union operations and five years of experience in bank/credit union fraud investigation experience.