Customer Service Specialist

Carey International, Inc.
Frederick, MD
Oct 12, 2017
Oct 20, 2017
Customer Service
Full Time
Are you are looking for a supportive culture that listens to the employees? A team that will provide the knowledge and resources to help you do the job well and rewards excellence? Are you looking for a company that makes work fun? COME GROW WITH CAREY! We have training classes starting soon. Send us your resume now! Carey International, accepting resumes for the position of: Customer Engagement Specialist for our National Call Center located in Frederick, MD. When you join our Customer Engagement Specialist team, you will respond to client requests for ground transportation service by telephone and email and will key reservation information accurately into the Carey computer system while providing the highest quality of customer service. Carey has both Full-Time and Part-Time positions available. We also have multiple shift schedules from which to choose. Part-Time schedules are flexible with a minimum of 16 hours and a maximum of 25 hours per week. An in-depth paid training program is conducted during the first 4 weeks of employment, with the training schedule being Monday through Friday from 9:00 am to 6:00 pm Get in on the ground floor with Carey with the opportunity for career advancement in a friendly work environment with competitive compensation. Starting pay during training is $12.20/hr with adjustment made after successful completion of training. For Full-Time employees our compensation package offers excellent benefits including medical, dental and vision coverage; company-paid life and short-term disability insurance; optional long-term disability coverage, universal life insurance, critical illness, cancer, and accident insurance; as well as paid vacation leave. Full-time and Part-Time employees also are given paid sick leave; immediate eligibility in a 401K, Plan; and company-paid access to an Employee Assistance Plan. Please visit us at Carey is an Equal Opportunity Employer. To express interest in this career opportunity at our National Customer Engagement Center located in Frederick, MD, please send a cover letter with salary history and a current resume to: [Click Here to Email Your Resume]A qualified candidate will have completed High School and have at least six months of business experience. Other required skills and attributes are as follows: Required skills include: Must be able to thrive in a fast-paced environment Excellent customer service and communication skills, both verbal and written. Must be able to type 30 wpm, use a calculator, operate PC software, and other office machinery Must have the ability to perform basic math and spelling functions Must have basic knowledge of US geography Must be proficient in the use of the Internet Desired Attributes include: Positive attitude, works well with others Fast learner Professional, Courteous and Respectful phone etiquette Read, speak and write English clearly Good listening and Comprehension skills Detail Oriented Punctual, Reliable and Cooperative

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