Clerical Associate (Columbia MD)

Sears, Roebuck and Co
Columbia, MD
Oct 12, 2017
Oct 16, 2017
Accountant, IT
Full Time
Pay: $11.75/hr. with a $1 increase at 1 year.Hours: 11:30am - 8:00pmThe Clerical Associate is responsible for ensuring customer service and clerical inventory (4-walls) support activities are conducted in accordance with International Standards Organization (ISO) 9001, while working to provide efficient service to internal and external customers.JOB DUTIES/RESPONSIBILITIES:* Performs specific inventory related processes and supports related 4-walls activities* Investigates and processes overages, shortages, damages, and adjustments related to production reports and other relatedreports and logs* Inputs data into Distribution Operations System (DOS) and other related Direct Delivery (DD) channel systems* Communicates with internal and external customers any requested information* Responds to all phone requests and inquiries within designated time window* Performs required processing of customer data based inquiries, both internal and external* Communicates effectively on all issues related to the daily operations within the department* Cross-trains as needed to learn all clerical functions* Meets deadlines and productivity and quality standards* Assists other departments as needed* Performs other duties as assignedREQUIRED SKILLS:* Ability to read, write, and speak English* Ability to solve problems* Ability to handle multiple tasks in a fast paced environment* Ability to handle stressful situations and work in a fast paced environment* Ability to apply appropriate safety procedures and equipment to protect Company and customer assets* Ability to work in non-air conditioned environment, where appropriate* Ability to work variable and flexible hours, including overtime* Ability to read and utilize reports as needed* Ability to be open to change, and to effectively implement change quickly* Ability to work well with others in a team setting to deliver high performance results* Effective time management skills* Detail oriented, organizational skills* Ability to constantly lift, carry, push, or pull up to 10 lbs.; occasionally up to 20 lbs.* Ability to constantly reach outward, handle and finger objects, sit, and type using a keyboard; occasionally bend, squat, kneel,twist, turn, reach above shoulder, stand, and walk* Ability to drive an automatic vehicleJOB REQUIREMENTS:* High school diploma or equivalent* 18 years of age or older

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