Collector

Employer
Northwest FCU
Location
Herndon, VA
Posted
Oct 12, 2017
Closes
Oct 17, 2017
Function
Accountant, IT
Hours
Full Time
Requisition Number Post Date Title Collector City Herndon State VA Description The primary purpose of this position is to assist Northwest Credit Union in living out our vision to be the lifetime financial partner for our member owners To achieve this goal the position must deliver the highest quality service to internal and external members A key component of service to our external members is to identify their financial needs and recommend an appropriate Northwest Credit Union solution MUST BE AVAILABLE TO WORK WITHIN THE FOLLOWING DAYS AND TIMES Monday through Friday am to pm OR am to pm Rotating Saturdays am to pm Work every two Saturdays ESSENTIAL DUTIES AND RESPONSIBILITIES Analyzes reports of loans or more days delinquent as well as holds and restrictions Researches accounts for errors and takes step to rectify said errors Performs all collection efforts such as telephone contact email contact and written correspondence and maintains detailed notes in account documentation Maintains an active and continuing dialogue with members on all matters related to their past due account and missing collateral Gathers data and prepares reports to be reviewed by the Executive Staff on loans to be charged off Assists co workers and other departments when necessary eg for returned checks and disputed Credit Bureau reports preparation of information for the Repossession Specialist to repossess vehicles Is responsible for analyzing and correcting credit disputes errors from the Credit Bureaus and members The Collectors have additional clerical support responsibilities as directed by the Collection Manager Collectors must have working knowledge in locating delinquent members Utilizes tools such as credit reports internet and image system in analyzing researching information Remains cognizant of and adheres to NWFCU policies and procedures and regulations pertaining to the Bank Secrecy Act BSA Requirements EDUCATION and EXPERIENCE High School Diploma and yearsa experience in a credit union or financial services setting Working knowledge of credit union policies and procedures Good writing and verbal communications skills Working knowledge of the NWFCU organization teller training and an MSR background preferred Experience handling collection situations according to applicable laws and policies Must be willing to gain knowledge of the laws relating to Collection and Credit Bureau procedures Must have an understanding of legal requirements affecting collection cases Must be willing to attend classes seminars for bankruptcy basics skip tracing and financial counseling COMPUTER SKILLS Windows Microsoft Word Outlook Excel and use of the Internet such as Internet Explorer and searching websites for skip tracing credit dispute resolution Must become proficient in Akcelerant Synergy and Springboard Must have knowledge of use of a fax machine copier and scanner WORK ENVIRONMENT Typical office space provided where noise is moderate Equal Opportunity Employer Protected Veterans Individuals with Disabilities Please view Equal Employment Opportunity Posters provided by OFCCP here The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is a in response to a formal complaint or charge b in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or c consistent with the contractor s legal duty to furnish information CFR c Apply Online Send This Job to a Friend checkbook Need to make a loan payment Click for payment options Make a Loan Payment money Loans for every need Low rates flexible terms Apply for a loan today checkbook Checking that makes sense For your life and your wallet FREE Choice Checking Convenient Debit Mastercard FREE ATMs FREE Online Banking Bill Pay Open your account today Obtaining any loan with Northwest Federal requires membership eligibility and becoming a member by opening a primary savings account Federally insured by NCUA Contact our Member Services Center MF AM PM Sat AM PM ABA Routing Number Footer menu Home Banking Business Resources Join Log In Contact Privacy Policy Social profiles Facebook Twitter LinkedIn YouTube Entity navigation NWFCU NWFCU Foundation Northwest Financial Advisors NW Insurance Agency Northwest Title Escrow All Rights Reserved