Host/Hostess- William F. Bolger Center

Potomac, MD
Oct 12, 2017
Oct 16, 2017
Accountant, IT
Full Time
Overview:Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World's Most Ethical Companies by the Ethisphere Institute. Learn more at or connect with us on Facebook and Twitter.Description:Position SummaryThe Host/Hostess is responsible for greeting and seating guests. The Host/Hostess should provide general customer service within the dining establishment as well as escalate and/or resolve any issues as necessary to ensure guest satisfaction.Essential FunctionsGreets guests as they arrive seat them accordingly ensuring the optimum use of tablesEnsures any special needs or requests for diners are accommodated and arrangedMaintains the appearance and cleanliness of the front-of-house environmentEscalates any customer needs or concerns as necessaryWorks closely with the kitchen staff and servers optimizing communication to ensure efficient operationsMaintains excellent customer service and positive attitude towards guests, customers, clients, co-workers, etc.Adheres to Aramark safety policies and procedures including proper food safety and sanitationOther duties and tasks as assigned by managerQualifications:Previous host/hostess or food service experience preferredDemonstrates excellent customer service skillsDemonstrates excellent communication and interpersonal skills, both written and verbalDemonstrates strong organizational skills, accuracy, and attention to detailMust be able to obtain food safety certificationRequires occasional lifting, carrying, pushing, pulling of up to 25 lbsAramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer - Minority/Female/Disability/Veteran