Bilingual Call Center Agent

Employer
Center for Vein Restoration
Location
Silver Spring, MD
Posted
Oct 12, 2017
Closes
Oct 20, 2017
Function
Customer Service
Industry
Other
Hours
Full Time
Call Center Agent Center for Vein Restoration is hiring a Bilingual Call Center Agent at our Clinical Support Center office in Greenbelt MD! The Call Center Specialist is responsible for handling all inbound and outbound calls for new and existing patients, maximizing patient satisfaction by understanding the needs of the patients & providing optimal support. Qualifications: * Ability to be a compassionate customer service advocate who is also a self-starter, can work independently and as part of a team and has excellent time management skills * Capacity to handle multiple phone lines at the same time pleasantly and efficiently * Ability to work in a dynamic, fast-paced environment * Strong written and verbal communication skills * Strong organizational and computer skills * Excellent customer service skills with a positive, can-do attitude Interested candidates can send their resumes to [Click Here to Email Your Resume] or apply directly to this posting! Call Center Agent Minimum Requirements: * Fluency in Spanish and English languages * High School Diploma/GED required, 1-2 years of college preferred * At least 1-2 years of customer service experience; preferably in a medical environment. * Knowledge of medical office/practice preferred Join us as a Call Center Agent! Center for Vein Restoration is an equal opportunity employer