This position is responsible for providing superior customer service while processing transactions and answering questions from existing and prospective customers, as well as identifying qualified referrals to other lines of business. Position Accountabilities * Perform the following paying and receiving functions: receive checks and cash for deposits, verify the amounts of deposits, examine checks for proper endorsements, cash checks and pay out money according to the Bank's cash handling policies and procedures, enter customers' transactions into the computer system to record transactions, issue computer generated receipts, and accept and process loan payments. * Place hold on deposits as necessary. * Identify red flags to detect fraud and prevent losses to the Bank. * Balance cash each day according to established schedule and performance standards. * May remove deposits from the ATM and night depository as well as open, replenish or balance branch's ATM according to policies, procedures, and established schedule. * Research and respond to customer inquiries regarding basic account information as needed. * Promote and sell the bank's products and services such as cashier's checks, traveler's checks, and savings bonds. * Participate in the Bank's Customer Relationship Profitability Management Program (CRPM) by identifying customers' needs and refer to other branch teammates as well as other lines of business such as Mortgage, Investments, Insurance, Small Business, and Commercial Lending. * May provide assistance to Lead Teller during peak periods or staffing emergencies. * Compile reports as needed. * Adhere to all applicable laws and regulations governing bank operations, including compliance with Union Bankshares' BSA/AML Policy and Procedures. Organizational Relationship This position reports to the Lead Teller/Branch Manager.Education & Experience * High school diploma or equivalent work experience * Previous cash handling experience in a retail environment preferred Knowledge & Skills * Excellent customer service skills * Excellent math skills * Basic computer skills * Well organized * Attention to detail * Must be able to function well with indirect supervision We are proud to be an EEO/AA employer, Minority/Female/Disability/Veteran. We maintain a drug-free workplace.