JOB SUMMARY The Case Manager will provide intensive case management services and support to Veterans and their families who may have complex needs. He/she will assist Veteran families with accessing the community resources necessary to meet their individualized permanent housing needs including, but not limited to: mental health, medical, financial, educational, vocational, residential and social support services. He/she monitors and documents consumer progress and outcomes. ESSENTIAL DUTIES Utilizes counseling and communication skills to engage Veteran families and build positive working relationships Acts as liaison between the Veteran, Project PLASE and relevant community-based organizations, services, health facilities, etc. Conducts community-based outreach and intake to identify and market services to eligible program participants Completes an initial service plan within 5 days after initial assessment and update the service plan at least every 3 months Implements service plan Establishes a file for each client that includes all documents, contacts and information related to the individual Actively provides linkages to community agencies Provides transportation for clients to various appointments, meetings and functional/leisure time activities Conducts Veteran assessments, evaluations, complete forms, narratives, referrals, process/create and implement service plans/agreements Assists client in obtaining and maintaining all entitlements and benefits for which they are eligible for (ie VBA, HUD-VASH, MA, SSI and/or SSDL, Section 8 housing, Pharmacy Assistance, unemployment, alimony, TANF, food stamps, etc.) Requests financial assistance according to the DVA federal rule to help Veterans meet their goals and maintain housing stability Works as part of a team with other PLASE, HHVF staff, interns and volunteers Works closely with Peer Veteran Advocate Helps clients and/or family to continue to grow, meeting goals and prevent further homelessness Attends continuing education courses, workshops and seminars Performs other job related duties as assigned MINIMUM QUALIFICATIONS Education and Experience: Masters' degree in social work or human services; plus, 1 year of experience as a social worker or human services professional. CERTIFICATIONS AND LICENSES Applicants must have a valid drivers' license to operate a vehicle in the State of Maryland PHYSICAL AND ENVIRONMENT CONDITIONS Work requires light physical effort in the handling of light materials or boxes in non-strenuous work positions of up to 30lbs. and/or continual standing or walking Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, residences or vehicles (eg use of safe work place practices, avoidance of trips and falls, observance of fire regulations and safely operating a motor vehicle. How to apply: Please send resume'/application to: Sheri L. Jackson, Director of Operations-HR at 3601 Old Frederick Rd, Baltimore, MD 21229 or email to: [Click Here to Email Your Resume] Applications may be obtained by going to Project PLASE's web-site: www.projectplase.org **Note: Resume's/Applications must be received ON or BEFORE the closing date listed above. Late resumes/applications WILL NOT BE ACCEPTED. NON-DISCRIMINATION STATEMENT Project PLASE believes that all people are to be treated with dignity and respect and are entitled to fair and equal treatment in employment regardless of race, color, creed, national origin, sexual orientation, gender identity, sex, religion, age, marital status or disability.