The Branch Manager has responsibility for managing all aspects of the branch. These responsibilities include, but are not limited to, overall profitability by directing sales and business development, meeting operational objectives and ensuring compliance with internal controls. Management and leadership duties include: employee development and engagement, ongoing coaching, and performance management. Branch Managers are responsible for building the bank's presence in the community and for prospecting and enhancing business relationships. Two years of retail banking experience Good management, writing, verbal, and human resources skills. Extensive background in financial institution operating policies and procedures, banking regulations (state and federal), employee development and public relations. Specific Job Function Manages overall branch office operations, including scheduling, ordering cash, and all other daily functions. Promotes new business for the branch. Represents the financial institution in the community through good customer relations. Establishes and helps to attain internal performance objectives for branch office business volume, deposits, and quality of audit reports. Provides and maintains a professional, business-like atmosphere within the branch office. Reviews staff members for formal performance evaluations and recommends salary adjustments. Counsels employees when needed. Conducts staff training when needed. Tests branch security equipment and investigate security issues when needed. Coordinates with the Security Officer when issues arise Handles customer problems and complaints; counsels customers with special problems or disagreements with institution policies and procedures.