Events Manager, DoubleTree Crystal City

Arlington, VA
Oct 12, 2017
Oct 16, 2017
Full Time
An Events Manager manages the Meetings and Events Sales office to develop future and repeat business by converting customer enquiries into confirmed sales. Enjoy stunning US capitol views from the newly renovated DoubleTree by Hilton Hotel Washington DC-Crystal City. With modern furnishings, carpet, bathrooms and upgraded WiFi in all of our guest rooms and suites, you are sure to enjoy your stay. Located in vibrant Crystal City, our hotel in Arlington, VA, hotel provides easy access to restaurants, shops, the metro, Reagan National Airport, and Washington DC. Our hotel offers 34,000 sq. ft. of flexible meeting space, featuring DC monument views, balconies and space for up to 1,000 guests. Our reimagined meeting and event space on the 14th floor-Windows Over Washington Collection-has recently opened in March 2016, offering unparalleled views of the DC skyline for meetings, events and weddings.What will I be doing?As an Events Manager, you will manage the Meetings and Events Sales office to develop future and repeat business by converting customer enquiries into confirmed sales. The Meeting Events Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business. Specifically, you will be responsible for performing the following tasks to the highest standards:Maximise all Meeting and Events Sales revenue opportunitiesManage the department's day-to-day operations and activities, whereas implementation of the selling strategy yields meetings and events spaceReview business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targetsContribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategyUnderstand the competitive market place and implement approaches to ensure the hotel stays ahead in the local marketEnsure the highest standards of Event Management are in place including building relationships with new/existing customers in order to secure rollover businessEnsure the Meeting and Events Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contractsBuild strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectivelyAssist in the recruiting, managing, training and developing of the TeamParticipate in the organisation of hotel promotional activitiesWhat are we looking for?An Events Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Demonstrated previous managerial or supervisory experience in a Meetings and Events Sales function in the hotel/leisure sectorStrong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targetsStrong analytical skills to understand key business indicators and competitive trends and develop approaches to these challengesExcellent selling capability and an ability and desire to coach selling techniques to their teamExcellent organisational and planning skillsAccountable and resilientFlexibility to respond to a range of different work situationsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Knowledge of the hotel property management systemsPrevious experience in the same or similar roleWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans

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