Waiter/Waitress - Georgetown University Hotel & Conference Center

Employer
Aramark
Location
Washington, DC
Posted
Oct 12, 2017
Closes
Oct 16, 2017
Function
Accountant, IT
Hours
Full Time
Overview:Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World's Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter.Description:Position Summary: The Waiter/Waitress is responsible for taking customer orders and serving food and beverage according to customer requests. The Waiter/Waitress should provide general customer service within the dining establishment as well as escalate and/or resolve any issues as necessary to ensure guest satisfaction. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Essential Functions:Serves food and beverage to guests according to guests orders and/or banquet menuMaintains knowledge of menu items and all other offeringsMaintains appearance and cleanliness of food service areas during eventReplenishes food and beverage productAdheres to all alcohol service policies and safe drinking guidelines including checking guests' identificationProvides excellent customer service, anticipating guests' needsBreaks down and cleans/sanitizes food service areas, workstations, and equipmentMaintains a positive attitude towards guests, customers, clients, co-workers, etc.Adheres to Aramark safety policies and procedures including proper food safety and sanitationEnsures security of company assetsTake orders from guest and delivers to guest roomsProperly set-up and serve guest once in the roomMaintains hotel standards of F&B quality and guest serviceOther duties and tasks as assigned by managerQualifications:Previous experience as a server or in food service role preferredDemonstrates excellent customer service skillsDemonstrates excellent communication and interpersonal skills, both written and verbalWorking knowledge of food safety principles and proceduresMust be able to obtain a food safety certificationRequires constant standing and walkingRequires frequent lifting of up to 25 lbs.Requires occasional lifting of up to 50 lbs.Must be available to work flexible hours including evenings and weekendsRoom service experience preferredAramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer - Minority/Female/Disability/Veteran