Quality Assurance Coordinator

Community Options, Inc.
York, PA
Oct 12, 2017
Oct 20, 2017
IT, QA Engineer
Full Time
Who We Are: Community Options, Inc. is a Non-Profit company which develops residential and employment supports for people with mild to severe development and physical disabilities, utilizing technology and training. We recognize that people with the most severe disabilities need environments, equipment, clinical and staff support that are tailored to their very specific needs. The Quality Assurance Coordinator is responsible for the overall Quality Management, agency investigations, and staff training of the local office and direct care staff, and serves as a liaison between the local office and the regional offices. The ideal candidate will have a flexible schedule as determined by supervisor The work will take place in the administrative office, community and in the homes. This position is based in York, PA and requires some travel between Community Options Regional Offices. You will be overseeing our York and Columbia offices, focusing on requirements for Central PA region license. Travel is required to those offices and the homes that those offices support. If interested, please click apply now or send resume to [Click Here to Email Your Resume] What You Will Be Doing: Schedules and conducts QA audits monthly. Schedules training classes for all employees, coordinating training updates and re certification per state regulations. May participate in the development and implementation of new hire orientation. Maintains a tracking database for each location including but not limited to consumer and petty cash funds, gas and grocery card account information. Maintains a tracking for all vehicles in the Region including but not limited to registrations and vehicle maintenance. Ensures all training is completed timely and per state guidelines. Reviews and assures that vehicle maintenance is scheduled and performed. Assures that quality assurance committee recommendations are implemented. Acts as the point of contact in the local office on matters pertaining to accounts payable, pretty cash and cash disbursements. Ensures accountability and documentation for all expenses relating to gas/grocery cards and COI charge card. Monitors the agency's compliance with incident management and abuse and neglect policy. Completes physical site inspections in the consumers' homes as per 6400 regulations. Conducts quarterly and annual trend analysis studies as required and presents reports to the management team for review. Conducts quarterly record reviews of consumer files and employee files and enters deficiencies into a tracking database for resolution. Cooperates with internal and State inspections and investigations. Performs investigations in special circumstances. Ensures that monitored to each individual's personal financial accounts are created, maintained and ensure financial propriety. Collects and logs gas and grocery receipts for all locations twice per month. Submits receipts to the national office once per month. Processes PNA invoices received from national, forwards to representative payees, and maintains documentation in individuals file. Records and stores information by scanning and filing documents on local server. Retrieves funds, credit cards, receipts, keys and all property belonging to COI, audits and verifies accounts when a Program Manager or designee maintaining accounts terminates employment. Troubleshoots with local offices on matters that pertain to accounts payable, petty cash, and cash disbursements. Provides technical assistance to the local offices related to budgetary matters. Maintains a master copy of all forms. May participate in interdisciplinary team meetings if necessary. Other duties as assigned by the Executive Director. What Experience/Skills You Have: Bachelor's Degree, OR Associate's degree in related field, plus two years of working with individuals with disabilities, OR High School diploma or equivalent, plus three years of related experience. Successful completion of required training. Ability to maintain effective relationships with other management staff, employees, new hires, and the general public. Knowledge and understanding of local regulatory agency operations. Ability to present facts and recommendations effectively in oral and written form. Ability to demonstrate poise, tact, and diplomacy. Independent judgement is required to plan, prioritize, and organize diversified workload. Excellent presentation and communication skills. Knowledge of Microsoft Office. Ability to utilize personal vehicle for travel to consumer's homes, training, meetings, workshops, etc., during varying weather conditions. REQUIRED LICENSES AND/OR CERTIFICATES State trainings as required. Community Options, Inc. orientation. Valid drivers license with satisfactory driving record. All offers are contingent on a successful background check. Community Options is an Equal Opportunity Employer. If interested, please click apply now or send resume to [Click Here to Email Your Resume] #CB#