Call Center Agent
Are YOU one of the BEST in Customer Service?? Do you enjoy the fast pace of a busy call center?? Sparks Group is seeking dynamic and enthusiastic Customer Care Professionals to staff contract and contract to hire call center projects in diverse industries.
Qualified Call Center candidates will possess the following:
• Respond to incoming communications by phone, fax or email in a timely manner
• Return calls as required
• Provide information according to project parameters
• Data entry
• Maintain a professional attitude at all times and provide the ultimate in customer service
• Assist in other areas of projects as needed
• Minimum of 1 year experience in high volume fast paced call centers
• Possesses excellent verbal and written communication skills; Bilingual skills a plus
• Knowledge of Microsoft Office Suite applications, primarily Word and Excel
• Available to work shifts between 8AM-8PM, Monday/Friday
• MUST be able to pass a drug and background check
Qualified candidates should send their resume OR call Sparks Group at 703-620-6444 for additional details. Please note resume must include a valid email address in order to be considered.
We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!