Indirect Lending Loan Processor

Employer
Northwest FCU
Location
Herndon, VA
Posted
Oct 12, 2017
Closes
Oct 16, 2017
Function
Accountant, IT
Hours
Full Time
Requisition Number 17-0143 Post Date 9/6/2017 Title Indirect Lending Loan Processor City Herndon State VA Description SHIFT HOURS: 9am - 5:30pm Monday through Friday The primary purpose of this position is to assist Northwest Credit Union in living out our vision to be the lifetime financial partner for our member-owners. To achieve this goal, the position must deliver the highest quality service to internal and external members. A key component of service to our external members is to identify their financial needs and recommend an appropriate Northwest Credit Union solution. DUTIES AND RESPONSIBILITIES: Process dealer loans and contracts and provides administrative support to department to ensure that high levels of accurate, timely customer service is provided Provides administrative duties that include data entry, filing, faxing, copying, maintain loan document files, typing, and mailing new, current, and adverse action letters Audits dealer loan applications for accuracy Opens new membership accounts Provides high levels of customer service Ensures timely, accurate funding on loans Provides timely wire transfers for funding Prepares, assembles, and maintains loan documents files and promptly submits files to be imaged Orders administrative supplies and maintains the copy/work room equipment and supplies Answer telephone inquiries from Indirect lending queue Process claims for members, providers, and employers Provide and interpret detailed benefit, eligibility, and premium information on a broad portfolio of products Respond to claim inquires, and resolve member issues or concerns Requirements High School degree or equivalent; entry-level experience in a financial institution This position requires experience with using Microsoft Outlook, Word, Excel, strong organizational skills, and attention to detail SKILLS: Computer Applications: MeridianLink Dealertrack Symitar Internet Ability to use the keyboard, typewriter, calculator, fax machine and copier KNOWLEDGE: Full knowledge and understanding of the Staff Guidebook, membership eligibility requirements, check acceptance, and the OFAC database Basic knowledge and understanding, as it relates to the branches, of credit union policies and procedures established by Northwest Federal Credit Union (NWFCU) Board of Directors and Management to comply with applicable rules and regulations, including: BAI classes as assigned by Department Manager LANGUAGE SKILLS: The position requires telephone skills, to hear and to speak in a clear and understandable manner In addition the strong language skills are required to communicate effectively with the department staff Bi-Lingual in Spanish is a plus MATHEMATICAL SKILLS: Requires the use of the four forms of basic arithmetic Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.Please view Equal Employment Opportunity Posters provided by OFCCP here.The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Apply Online Send This Job to a Friend checkbook Need to make a loan payment? Click for payment options Make a Loan Payment money Loans for every need Low rates & flexible terms Apply for a loan today! checkbook Checking that makes sense. For your life and your wallet. FREE Choice Checking Convenient Debit MastercardA' (R) 33,000+ FREE ATMs FREE Online Banking & Bill Pay Open your account today! Obtaining any loan with Northwest Federal requires membership eligibility and becoming a member by opening a primary savings account. Federally insured by NCUA. Contact our Member Services Center 844-709-8900 M-F: 7 AM - 7 PM Sat: 8 AM - 1 PM ABA Routing Number 256075025 Footer menu Home Banking Business Resources Join Log In Contact Privacy Policy Social profiles Facebook Twitter LinkedIn YouTube Entity navigation NWFCU NWFCU Foundation Northwest Financial Advisors NW Insurance Agency Northwest Title & Escrow A' (C) All Rights Reserved.