Programs Director, US Programs
HIAS seeks a Programs Director to oversee the effective implementation and project management of all grant funded programs in US Programs. His/her expertise must encompass substantive project management experience and qualifications and demonstrate a track record in the public and private sector. The individual will supervise 3-4 direct reports and a staff of approximately 8 who are subject experts in reception and placement and long term social and economic integration of refugees. This position assures the effective implementation of large (approximately $10 million) and small ($5,000) awards by orchestrating their integration, implementation, and compliance with donor requirements. S/he must be able to support subject experts and ensure effective and efficient service delivery in meeting program objectives, compliance with grant requirements, quality control and support the collaboration of staff who may have overlapping subject areas. Further, this Director will coordinate and support key technical expertise from Global Programs sharing best practices and enhancing collaboration across domestic and national programming. Candidates should be adept at frequent changes and demands from funders and must be effective in his/her communication across departments within the organization, and most of all, engender the support of a strong staff so that they have the space to excel in their areas of focus. This position is contingent upon approval of grant funding. Essential Functions: Supervises the day-to-day implementation of programs, including but not limited to federally-funded grants such as Reception & Placement, Matching Grant, Preferred Communities, and Refugee AmeriCorps, as well as privately-funded grants. Supports the planning, development, and execution of applications for funding, needs assessments, developing program implementation plans, reporting, and policy setting for program activities, in coordination with the AVP, US Programs. Supports program outcomes that lead to the successful integration and early self-sufficiency of refugees resettled by HIAS through the promotion of techniques and methodologies developed by experts on the USP team. Develops and implements systems to ensure that HIAS' affiliate network provides effective and high-quality services to refugees and other populations, and that the network is able to fulfill the needs of changing populations and other programmatic shifts in new and existing programs. Directly supervises and evaluates direct reports, support their supervision of associates, and provides professional development opportunities that align with staff needs, contractual obligations and programmatic needs. Oversees on-site and desk monitoring of local partners and ensure corrective actions are taking place. Ensures staff are prepared for program monitoring visits from federal agencies as well as site visits from private funders. Participates in on-site monitoring from time-to-time for quality control and training purposes, particularly to new affiliates and those with significant changes in staff or refugee populations. Assists AVP, US Programs in new program development. Tracks program and system performance through program analyst assessments and performance measures, in coordination with the Grants Management team; identifies human resources needs, makes recommendations towards the re-allotment of resources, reviews job descriptions and executes performance reviews among his/her staff, I coordination with the Grants management team. Ensures that HIAS is represented by USP staff at meetings, where appropriate and relevant to subject grants and programs. Provides occasional support and leave coverage to AVP, US Programs, alongside other USP senior staff. Performs administrative duties, including review and approval of electronic time cards, time and effort reports, and travel expenditure reports. Performs other tasks, as necessary. Qualifications and Requirements: Graduate degree or equivalent required. At least ten (10) years professional social service experience, preferably including some private sector experience in Project Management, and general familiarity of refugee resettlement or related field; previous supervisory or administrative experience required. Demonstrated expertise and certifications in Project Management (PMP Certification preferred.) Strong supervisory and administrative skills; excellent communication skills: ability to develop written resource materials on refugee-related topics for funders and relevant stakeholders. Ability to read, analyze, and interpret reports, and legal documents and disseminate new information from such materials; excellent interpersonal and problem-solving skills. Ability to organize, coach and guide staff. Familiarity of with US refugee resettlement programs and prior experience with federal grants and private foundations; familiarity with techniques and methodologies used in anti-poverty, employment and integration programs. Ability to respond effectively to inquiries or complaints from affiliates, regulatory agencies, or other departments, and to effectively present information to others. Knowledge of MS Office, spreadsheet and database applications.