SUMMARY The role of the Facility Manager is to ensure the proper operation of all aspects of assigned facility(s). The Facility Manager must establish, operate, and maintain a comprehensive Facility Management program which allows an organization to manage and oversee the Operations and Maintenance of the Facility. ESSENTIAL FUNCTIONS RELATIONSHIP MANAGEMENTMeasure and manage client feedback, written and verbal throughout the yearConduct formal and informal relationship meetings with contactsMaintain interface with third party owners (Landlords), ensuring total contract (Lease) compliance, accurate and timely reporting, and resolve critical impact tenant relations issues PROCESS MANAGEMENTManage, coordinate, and exercise functional responsibility for Facility Management services within assigned facilities.Prepare, submit and manage facility budgets with the clients' goals and objectives addressed, track variances and ensure smooth recovery processImprove safety performance by changing level of awareness and changing behaviorsDevelop, track and implement energy conservation initiatives and document savings COMPLIANCEProvide overall facility services in accordance with accounts' standard processes and procedures including application of policies and programs, coordination of informationLife Cycle Asset Maintenance - ensure all critical equipment vendor PM's are completed as per schedule and ensure compliance by completing all related training, Action Items/Audit Responses, and ensuring that all critical PMs are completed on timeEnsure all safety, environmental, and standards are strictly adhered to within managed facilitiesEnsure compliance with portfolio wide initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities PEOPLE MANAGEMENTResponsible for overall team management, staff development and planning. Execute staff succession and growth plans.Involved in compensation planning processFor every direct report, build actionable and measurable career development plans; direct report in consistent conversations regarding progress EDUCATION AND EXPERIENCEBachelor's Degree or equivalentMinimum 5 years of facility management experienceHospitality experience, preferredSoft Service Facilities Management experience, preferred CERTIFICATIONS AND LICENSESLEED certification, preferred KNOWLEDGE, SKILLS, AND ABILITIESStrong interpersonal skills and problem solving abilityExcellent verbal / written communication and presentation skillsProven record of providing excellent internal and external customer serviceKnowledge of standard business and accounting practicesKnowledge of Excel and ability to analyze data About JLL JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. A Fortune 500 company, JLL helps real estate owners, occupiers and investors achieve their business ambitions. In 2016, JLL had revenue of $6.8 billion and fee revenue of $5.8 billion and, on behalf of clients, managed 4.4 billion square feet, or 409 million square meters, and completed sales acquisitions and finance transactions of approximately $145 billion. At the end of the second quarter of 2017, JLL had nearly 300 corporate offices, operations in over 80 countries and a global workforce of more than 80,000. As of June 30, 2017, LaSalle Investment Management had $57.6 billion of real estate under asset management. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit www.jll.com. JLL is focused on winning in the marketplace and being the industry leader, executing better than anyone else and innovating to create great products and services. We operate in an atmosphere of teamwork, ethics and excellence. Our clients see the results as we address their needs, solve their problems and bring new ideas. As a distinguished market leader, we offer challenging career opportunities in an exciting environment. Our future success as a firm depends on our ability to attract and develop the very best people in the business. Our values define who we are, underscore our commitment to clients and provide direction for everything we do. Our unique culture has been recognized by industry experts and our peers. We are: * A LinkedIn "Top Company: Where the World Wants to Work Now" * A "best company to work for" in multiple locations around the globe, including Chicago, San Francisco, London, Ireland, Shanghai and Hong Kong * World's Most Ethical Companies from Ethisphere Institute for seven consecutive years * America's 100 Most Trustworthy Companies from Forbes Magazine * #1 Top Corporate Real Estate Firm from Watkins Research Group, Inc. for six consecutive years This partial list of awards demonstrates our record of achievement and our commitment to fostering an award-winning culture. For further information, visit www.jll.com. Information Security Statement Employees are expected, at all times, to perform their responsibilities in accordance with the JLL Code of Business Ethics and the firm's corporate policies. Employees granted access to the firm's information technology are expected to follow the firm's guidance designed to promote best practices for information security, data privacy and the appropriate use of technology systems. JLL is committed to developing and maintaining a diverse workforce, and strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship. Please visit www.JLL.com for additional information on JLL's commitment to equal opportunity.