Specialist, Business Office

American Public University System
Charles Town, WV
Oct 12, 2017
Oct 25, 2017
Analyst, Business
Full Time
Requisition Number Post Date Title Specialist Business Office Location Charles Town WV Company APUS Description Please scroll all the way down and click Apply On Line to apply for this posting a Reports To Manager Business Office a Department Finance Operations a Office Location Charles Town WV a FLSA Status Non exempt a Date Posted September a Date Closing Open Until Filled Synopsis of Role The Specialist Business Office is responsible for cash processing and application refund processing account maintenance and reporting reconciliation invoicing to third parties research inquiries and customer service for all types of funding received at American Public University System APUS This position requires excellent customer service and problem solving skills Essential Functions Prepares processes and applies payment information for various pay types including financial aid credit card automated clearing house ACH check scholarship and electronic funds transfer EFT paid by third parties and students Prepares and processes daily refunds to third party vendors students and the Department of Education DoE via check direct deposit and ACH Completes daily reconciliation of cash and accounts receivable transactions Performs student account maintenance to include application of funds and miscellaneous transactions Prepares and processes tuition assistance documentation for invoicing including electronic processing with different agencies Collects tuition assistance funding from third party agencies Assists with research and clean up to include past due invoices payment issues and refunds Assists with graduation audits Assists students third party vendors and other departments on telephone and via e mail regarding account questions Completes monthly accounting work papers Interacts with other departments and third parties to achieve daily goals Ensures compliance with the Sarbanes Oxley Act SOX and DoE guidelines in daily processing Performs other duties as assigned Work Environment and Physical Demands Standard office environment in Charles Town WV Occasional weekend and overtime hours as required for business needs Requirements Required Skills Excellent verbal and written communication skills Strong attention to detail Ability to provide excellent customer service to a diverse population Ability to work in a team oriented environment with the ability to work under pressure and meet deadlines Demonstrated ability to work independently with minimal supervision Ability to solve problems while handling sensitive confidential information Required Experience Associate degree preferred Minimum of two years of business office experience required Experience with Windows based applications specifically Excel required

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