HR Representative / Analyst
There's a reason Insperity Ranked #11 on the NJBIZ list of Best Places to Work in the large company category for 2016. Want to work for us and find out why? As a trusted advisor to America's best businesses for more than 25 years, Insperity provides an array of human resource and business solutions designed to help improve business performance. In addition, we provide the client company and their worksite employees with a wide array of value-added benefits and services. Insperity offers a competitive compensation package and one of the best benefits packages in the business, including 19 days paid time off, 8 paid holidays, medical, dental and vision benefits, 401k and tuition reimbursement. We work to maintain the best possible environment for our employees where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture. At Insperity, our work environment and our commitment to our employees' personal and professional success are the reasons we've been regarded as one of the "Best Places to Work" for 10 years running. ANALYST / HUMAN RESOURCE REPRESENTATIVE Responsible for creating a "Wow" experience when leading interactions with external and internal customers by consistently exceeding expectations. With a modified client base assignment and with direct supervision, utilizing independent judgment and decision-making, this position is responsible for the delivery of customized Insperity Human Resource service solutions that positively impact our clients' businesses and result in retention and growth. Proactively consult and regularly follow up or review with clients to develop, implement and monitor Human Resources performance management items associated with the service plans. Identify legal requirements and government reporting regulations effecting Human Resource functions and insure clients' policies, procedures and actions are in compliance. Provides guidance and service, focusing on liability management, including performance measurement review, referrals to internal EEO Compliance personnel, employee counseling, policy development and administration and terminations. Consults with pertinent Service Operations personnel, managers and HRCOE as needed. Leads and coaches internal and external customers through a planning and/or implementation process, and implements programs to enhance productivity and reduce liability through improved communications and HR practices. These include, but are not limited to, handbooks, job descriptions, performance appraisal systems, employee counseling, hiring processes, terminations, job competencies, compensation planning and salary surveys. Performs employee exit interviews as determined in partnership with applicable Service Operations personnel. Partners with other Service Operations personnel to schedule and coordinate liability management training for client worksite employees. Assists with formal presentations, including controversial topics or complex ideas, in a clear, concise and logical sequence at a level appropriate to the audience. Assists with project assignments and/or client data analysis. Assists with managing completion of key client HR Deliverables utilizing knowledge from various Human Resource disciplines to help identify their application and impact on the clients' business.. Collaborates with internal departments to design customized client reports and communicate directly with clients. As required, generates reports on regular basis for clients. Enters, reviews and monitors customer relationship management system as required to ensure timely delivery of service activities. Provides administrative support as required. Communicates, endorses and models the Company vision. Provides sound guidance in each interaction. Manages each service interaction in a positive, professional manager. Shares accountability in the customer relationship. Builds, maintains and promotes effective, highly functional relationships with all internal customers. Exhibits good stewardship of monetary expenses. Maintains necessary tracking mechanisms and makes recommendations for improving performance standards and measurements. EDUCATION / EXPERIENCE REQUIREMENTS Bachelor's Degree in Human Resources, Business Administration, or related field, or equivalent work experience. Advanced Excel skills (macros, pivot tables, V-lookup), Access database development and advanced PPT skills. Additionally, have an understanding our how systems relate and data is shared between various systems (OneVoice, AIMS, TimeStar, WebFocus, etc.) Strong self-starter. Must be investigative by nature and willing to challenge the status quo. Two to four years minimum Human Resource generalist experience with emphasis on employee relations preferred. Offering unrivaled benefits starting day one! Competitive Compensation Package Generous paid time off (19 days!) for personal, vacation and sick days 8 Paid holidays Four hours/month paid volunteer time off Employee stock purchase plan 401(k) plan And much more!