IT Specialist GS-2210-12/13 (DE/CR)
This position is located in the National Oceanic and Atmospheric Administration (NOAA), National Weather Service (NWS), Office of the Assistant Administrator (OAA), Office of the Chief Information Officer (ACIO), Silver SprinLearn more about this agency
Relocation expenses reimbursed No
College Transcript: If you are qualifying based on education, submit a copy of your college transcript that lists college courses detailing each course by the number and department (i.e., bio 101, math 210, etc.), course title, number of credit hours and grade earned. You must submit evidence that any education completed in a foreign institution is equivalent to U.S. education standards with your resume. You may submit an unofficial copy of the transcript at the initial phase of the application process. If course content cannot be easily identified from the title of the course as listed on your transcript, you must submit an official course description from the college/university that reflects the content at the time the course was taken.
Note: Your college transcript is used to verify successful completion of degree, or college course work. An official college transcript will be required before you can report to duty.
Basic Requirements: There is no positive education requirement for this position.
For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below and at least one year of specialized experience in order to be found minimally qualified:
1. Attention to detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgement to generate and evaluate alternatives, and to make recommendations.
SPECIALIZED EXPERIENCE: Applicants must possess one year of specialized experience equivalent in difficulty and responsibility to the next lower grade in the Federal service. Specialized experience is experience that has equipped the applicant with the particular competencies /knowledge, skills and abilities to successfully perform the duties of the position. This experience need not be in the Federal government.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations e.g., professional; philanthropic, religious; spiritual; community, student, social). Volunteer work helps build critical competencies; knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
To qualify at the GS-12 grade level: SPECIALIZED EXPERIENCE: One full year (52 weeks) of specialized experience equivalent to the GS-11 in the Federal service. Specialized experience MUST include all of the following:
- Analyzing unique system problems and recommending resolutions with development and project management.
- Applying technology and basic management principles to adapt computer methods.
- Developing processes to collect meaningful data for input into unit-desired metrics to develop reports that provide metric-related information
- Evaluating proposals for the acquisition of IT products or services.
- Developing, interpreting, and implementing IT policies, standards, and guidelines.
- Developing applications and software while overseeing provision and support of complex computing, and data flow services.
ICTAP candidates will be eligible if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a rating of 85 out of 100. Information about ICTAP eligibility is on the Office of Personnel Management’s Career Transition Resources website at: Employee Guide to Career Transition
ICTAP applicants MUST submit the following documents:
- A copy of your RIF separation notice; notice of proposed removal for failure to relocate; notice of disability annuity termination; certification from your former agency that it cannot place you after your recovery from a compensable injury; or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
- A copy of your SF-50 “Notification of Personnel Action” documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc;
- A copy of your latest performance appraisal including your rating; and
- Any documentation from your agency that shows your current promotion potential.
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume, optional cover letter and supporting documentation to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications stated in the vacancy announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions) and place you in one of the three pre-defined categories. The categories are “gold”, “silver” and “bronze”. However, your resume or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered. Candidates placed in the “gold” category will be identified for referral to the hiring manager and may be invited for an interview.
How you will be evaluated for preference eligibility: Within each category, those entitled to veterans’ preference will be listed at the top of the pre-defined category for which they are placed. Preference eligible with a service-connected disability of 10% or more will be listed at the top of the highest quality category (gold) depending on the position and grade level of the job. For more information on Category Rating, please go to Category Rating.
The scored occupational questionnaire will evaluate you on the following competencies; please do not provide a separate written response:
- Knowledge to serve as an expert in a specialty area, e.g., Project Management, computer systems services, etc., or of general IT covering a wide range of technology and applications; or comprehensive knowledge of Federal IT policy.
- Knowledge of technical data to evaluate alternate approaches to problem solutions.
- Skill in advising top management on new developments and advanced techniques.
- Skill in planning, organizing, and directing team study work.
- Ability to negotiate effectively with management to accept and implement recommendations.
- Ability to plan advanced systems projects or resolve critical problems in existing systems which require innovative solutions, etc.
- Ability to plan, organize and, direct studies to develop long-range forecasts and recommendations.
- Ability to perform Task Manager or Contracting Officer Representative duties.
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