ENROLLMENT SPECIALIST

Location
Virginia Beach, VA
Posted
Jan 09, 2018
Closes
Jan 11, 2018
Function
Nurse
Industry
Healthcare
Hours
Full Time
Job Description:
Optima Health is seeking a detail oriented team player to join our team as an Enrollment Specialist at our Operations division location in Virginia Beach, VA.

Key job functions include:
  • Reconciliation of eligibility and enrollment information to ensure accurate entry of data.
  • Ability to communicate professionally on ACD line with Brokers and Benefits Administrators.

The ideal candidate will have superb customer service skills and demonstrated work experience in the following settings: managed care (highly preferred), medical office, healthcare, banking or another professional office setting. Excellent keyboarding skills and a questioning attitude is a must. In addition, testing is provided throughout the training period, that must be successfully completed. This is a full-time, day shift, non-remote position.

Responsible for all areas of enrollment, group information and researching with response to all inquiries related to member, employer, and eligibility. Provides quality service and customer satisfaction through accurate entry of data and communication to internal and external customers.

Education Level
High School Grad or Equivalent

Experience
Required: Customer Service - 1 year

Preferred: None, unless noted in the “Other” section below

License
None, unless noted in the “Other” section below

Skills
None, unless noted in the “Other” section below

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